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To: Cheeky Kid who wrote (74160)	2/19/2011 5:26:41 PM
From: Sexton O Blake	Read Replies (1) \| Respond to of 110626

My gosh Cheeks you FAILED! Step 1 - in live - top down - did you get what you ordered and paid for? Hopefully you get answers on Tuesday. OT (not for you but the rest of the planet) I was in Canada Computers last week and was amazed to see how many of the Asus; Gateway and even HP notebooks had a NON-BILINGUAL keyboard. They said ACER is really pushing it but no one else yet. FWIW maybe hope isn't lost.

To: Cheeky Kid who wrote (74160)	2/19/2011 5:28:46 PM
From: Sexton O Blake	Read Replies (1) \| Respond to of 110626

My gosh Cheeks you FAILED! I am pissed right off. I just spent 6 hours configuring and installing crap on that machine. Step 1 - in life - top/down - did you get what you ordered and paid for? Hopefully you get answers on Tuesday. But sounds like things are amiss alright. OT (not for you but the rest of the planet) I was in Canada Computers last week and was amazed to see how many of the Asus; Gateway and even HP notebooks had a NON-BILINGUAL keyboard. They said ACER is really pushing it but no one else yet. FWIW maybe hope isn't lost.

To: Cheeky Kid who wrote (74160)	2/20/2011 10:35:20 AM
From: PMS Witch	1 Recommendation Read Replies (2) \| Respond to of 110626

I find the "I Hate Dell" site can be helpful when researching Dell issues. Maybe this thread can shine some light on your situation. . . ihatedell.net Cheers, PW. P.S. Over the years, I've had my share of Dell irritations, but there's a solution: buy through the representatives who serve business customers. Based in North America, they speak without unintelligible Indian accents, they can understand AND RESOLVE issues, and as a bonus, they can usually provide much better prices. (You don't have to be ordering on behalf of a business -- they're happy to make sales to individuals.) P.P.S. Although Dell's business machines seem "weaker" on features, they're built with more reliable components. (And carry a longer standard warranty.)