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To: stockman_scott who wrote (626)4/21/2011 1:50:10 PM
From: Glenn Petersen1 Recommendation  Read Replies (1) | Respond to of 1685
 
Amazon’s Elastic Cloud has been disrupted:

Amazon Cloud Snafu Disrupts Websites

By SHARA TIBKEN
Wall Street Journal
APRIL 21, 2011, 12:47 P.M. ET

Amazon.com Inc.'s hosted cloud service has been experiencing errors Thursday, taking down several websites with it and highlighting the risks that come with relying on public cloud offerings.

Amazon said on its website Thursday that its Amazon Elastic Compute Cloud is experiencing "instance connectivity, latency and error rates." The service, hosted in northern Virginia, handles operations for the U.S. East Coast. The company has been providing regular updates and said it is still working to correct the problem.

"We're starting to see progress on these efforts but are not there yet," Amazon said on its website at 11:54 a.m. EDT. "We will continue to provide updates when we have them."

Websites such as Foursquare, Quora and Reddit have cited service problems related to Amazon's outage. Both Reddit, a user-generated news site, and Quora, a question-and-answer service, had error messages on their sites saying their were experiencing outages.

Reddit said on its Web page that Amazon is currently experiencing a "degradation" and "we are still waiting on them to get to our volumes. Sorry." Quora said it was having "an unexpected outage." Foursquare's website appeared to be available again.

Amazon wasn't immediately available to comment.

The service is core to Amazon's cloud computing platform and is often listed as a model for other such offerings. It allows users to run programs and store information remotely, accessing the applications over the Internet and eliminating the cost of operating the equipment themselves.

The market for cloud services is expected to grow to $102.1 billion in 2012, up from $68.3 billion in 2010, according to research firm Gartner. The predicted demand has enticed a broad range of technology companies to build data centers for these services, including Dell Inc., International Business Machines Corp. and many smaller specialists.

Amazon first acknowledged the error at 4:41 a.m. EDT on its Amazon Web Services service health dashboard, saying it was investigating the issues. The dashboard provides users details about delays or errors.

The most recent posting at 11:54 a.m. EDT said a networking event early this morning created a shortage of capacity. Amazon said it is working as quickly as possible to add capacity and resolve other issues.

In addition, the company's relational database service, also based in northern Virginia, has been experiencing service disruptions.

"Despite the continued effort from the team to resolve the issue we have not made any meaningful progress for the affected database instances since the last update," Amazon said about the relational database service on its dashboard at 11:12 a.m. EDT.

Write to Shara Tibken at shara.tibken@dowjones.com

online.wsj.com