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To: Zebra 365 who wrote (274)11/17/1997 11:01:00 AM
From: Clayleas  Respond to of 810
 
VERBATIM TRANSCRIPT OF THE TPRO CONFERENCE CALL 11/14/97 - Part 1

This transcript does not include introductions, non-substantive words of praise, extraneous words, ums, ahs, etc. Use of quotation marks in the transcript are mostly to denote where the speaker used a conversational description and most likely do not represent and actual quote. While the writer has tried to relay the contents accurately, there is no guarantee to that effect and readers should verify any and all information before making any investment decisions based on the information contained herein.

Doug Kelsall:
Hopefully most of you have had an opportunity to see the press release. I don't want to get into a lot of detailed review of the numbers. I do want to make some comments that are in addition to the comments that we made in the press release in terms of the specifics that were going on in the company and some of the factors that impacted our results for the quarter.

In terms of revenue, we were pleased that we were able to record a record revenue for the quarter of $11,319,000. This was a 42% increase over our Q1, 1997. As we stated in our release, we were pleased that this increase occurred primarily in our base business. Also, we had approximately 15-20 of our billable engineers working on product development during this quarter, and had those engineers been working on project activities that we could have billed to the customers, our revenue would have been, we estimated, $0.7MM - 1.0MM higher than the revenue number that we did record. This decision to deploy these engineers to product development was a conscious decision. We felt that it was the best use of our people at the current time to put them in this activity, and we would certainly expect to see the revenues generated from this R&D activity in the future.

Previously, I've discussed with many of you the importance of understanding the product mix that can impact both our revenue as well as our gross margins. Because we do resell material, we can have fluctuations on a quarter to quarter basis in both our top line as well as our gross profit percentage. What I do internally in order to track that, is I look at our cost of goods sold, determine the percentage that's caused from material vs. labor, and come up with an analysis of what our product mix looks like on the revenue line. In doing that for Q1, I came up with an analysis that would suggest a revenue of around 60% from engineering services and 40% from material resales. These numbers are somewhat higher than what we've experienced historically on the material resale side. We have a large project going on in our Albany Oregon facility that had a lot of materials involved in it, and that's one of the reasons that the revenue was up for the quarter.

On the positive side of that, our overall gross margins of 34% were actually higher than we would have expected to see with this level of material resale. Again, I go through the analysis and look at a gross profit margin percentage on both materials as well as our labor side, and I have calculated that our gross profit margin on our engineering services for the quarter were 52%. This is certainly in line with the expectations that we have on engineering services of over 50% gross margins.

On the expense side, we did have considerably higher expenses for the quarter. We were investing heavily in preparing the infrastructure, developing distribution channels, and sales and marketing expense associated with our PlantY2KOne products. We had a very, very active quarter. I think the reception (and John will get into this a bit more) to our product offering was greater than I anticipated, and therefore expenses were somewhat higher than what we'd originally planned. On the sales and marketing side specifically, we were up from a quarter to quarter basis of about $230,000. That's about a $300,000 increase from the sales and marketing expense that we incurred in Q4. So we are investing a lot of money in the sales and marketing activity right now. On the G&A side, we had higher expenses associated with travel. We had people traveling all over the country as we were getting calls and interest in the product to explain to people. We also spent a considerable amount of money on internal training. We needed to role this product out to our internal people, get them familiar with the product and trained on it, and that was an expensive process. We also turned on the recruiting program during the quarter, and we had fairly high recruiting expenses as we've begun to add new engineering people to the organization. So those are the primary reasons for expenses being up at the level they were.

Let me comment on earnings before interest taxes, depreciation and amortization. Again, when you look at our financial statements, keep in mind that we do have significant non-cash charges in the area of amortization expense as well as depreciation. When you add those into our operating income number, we ended up actually positive for the quarter of a positive $42,000, and we are very pleased with that.

During the quarter, we also had one our investors [???] some subordinated debentures. They converted some $2,685,000 of the debentures into common stock. We expect that that conversion will save to company approximately $240,000 per year in interest. The conversion did occur throughout the quarter, so only part of that saving was recognized in the quarter and we would expect interest expense to be down further in Q2.

Where we ended up then on the bottom line was a net loss of $575,000. After including the preferred stock dividend that we have, the loss was $605,000 attributable to common shareholders. That was a loss of $0.04 per share. [???] positive news on the revenue side, also our gross profit margins, expenses were higher because we were investing heavily due to the very strong activity we had on our PlantY2K activities.

On the balance sheet, just a couple of brief comments there. We did end the quarter Sept 30 with positive working capital slightly in excess of $4MM, and since the year ending June 30, the total liabilities of the company decreased by over $5MM. So we continue to attempt to position the balance sheet of the structure to handle our anticipated growth, and are increasing both our working capital as well as reducing the overall leverage of the company.



To: Zebra 365 who wrote (274)11/17/1997 11:04:00 AM
From: Clayleas  Respond to of 810
 
VERBATIM TRANSCRIPT OF THE TPRO CONFERENCE CALL 11/14/97 - Part 2

John Jenkins:
I'll re-emphasize some of the things that Doug said along the way here. We're very about the revenue growth and the gross margin growth in the 1st quarter, and I want to re-emphasize Doug's point that taking 15-20 of our senior engineering people off of the revenue production side to do the Y2K product was a conscious decision we made in the beginning of the quarter because our visibility, as we've discussed before, about how quickly the Y2K ramp up was going to take off was certainly cloudier than it is today. So we made the decision to dedicate that resource to development by contrast to revenue production and not to hire at that point to back fill those people. As a result, we lost the revenue and gross margin production that would have ordinarily been associated with those people; and I should say, its not lost. Its simply delayed because the project execution that was not supported by those people remains yet to be done.

The critical piece of that was for us to be able to get the Y2K product out on time, Oct. 15, aside from the positive of meeting a deadline in the world of software production being important. The other important part of this is that we had product pre-CD in demonstration laptop form to be able to show to clients when they were in the middle of, in many cases, their 1998 budgeting process. Many of our prospective clients and clients had, by the time we got there in Aug. and Sept., become aware of the plant level issue, were searching for solutions, didn't know where to turn. We showed up on the doorstep with a viable product, even in demo form at that time, and made their decision making a lot easier. So for us to have a product that we could demo instead of just saying, "Gee, we'll have one in Jan." made a significant difference for us in the response level, and I'll get to that more specifically in a moment.

The other key thing that I want to emphasize is I know that many of you are interested in our organization because we do have a base business that the Y2K both fits on top of as we speak and also supports over the long term. I think the numbers that we're showing here indicate that we continue to pay attention to and be successful in execution of our base business. I will say that in the course of the last couple of weeks, we've received in excess of $6MM worth or orders in our base business, including a large order in Chicago that we're very proud of as demonstrating the synergy of putting together this organization. The order in Chicago was Chicago sales office presence coupled with technology that's actually resident in Denver. So its a good proof of concept for us and we're really excited about it.

Jumping over to the Y2K side, I guess about 45 days ago we were talking about the acceleration in interest.
That interest continues to accelerate at an even sharper slope. We have, everywhere that we have presented to CIO/Y2K program manager levels in large organizations, multi-plant organizations, we have either, on the heals of the presentation, received an RFP or been told we will receive an RFP. We have had no, nobody tell us that oh gee, we like what you have but we like this other stuff better or we don't think we need what you have. Our sales people . new turf for them to show up and not have to sell hard to book business. Somebody asked me the other day about the cycle time from presentation to actual RFP or order. We've had some cases where its been a 2 week cycle on a multi-plant engagement from making a presentation to having a corporate wide order. Again, our timing is great, we're meeting with people at the time they're laying out their 1998 plans. They're aware of the issue at this point in part due to the investment that we've made in terms of broadcasting that, and its happening very quickly as we speak.

I have a piece of paper in front of me here that is our attempt to track a Y2K pipeline. It changes daily. The one I'm looking at has 41 accounts on it with a total plant coverage embedded in those accounts of over 3500. An interesting piece here, again cycling back to the base business is that 80% of these accounts are new to the company period, end of argument. 100% of these accounts or 100% of the selling level in these accounts is new to us. We may have done work in a facility for someone like Bristol Meyers on a single facility basis, but historically in the base business, we've never had access to multi-plant decision making levels in the organization. And certainly, our model downstream as we expect to hold onto that access and live in these accounts after year 2000. So, we're extremely excited, [???] we're in demand [???] we're managing our demand, and as Doug alluded to before, recruiting heavily on the execution side. We're also adding to senior staff. The press release mentioned the addition of Ken Owen from Fluor Daniel, which is a major increase in our executive selling capability as well as program management capability. So its a very exciting time for us as we sit here today.

The press release does mention some new accounts by name. There are more. These are the ones at this point that were comfortable with having their name trotted out, I guess, for public exposure. We have booked a couple of very significant multi-plant orders that are addressed in here. And again, these right now, are for the assessment stage only, and we certainly and fully expect that those will role out to remediation engagements as well. I've also spoken in the past about the uplift opportunity on our basic billing rates where historically a project program manager in the base business might bill between $75 and $90 an hour. We have already secured business at a billing rate in excess of $160 an hour. So everything on that side that we expected to happen is definitely happening, and we have not yet seen any increase in pay scale requirements.

I guess the other point to make here is that our next CD productions run of 20,000 is, in fact on schedule for Nov. A number of those will be going out to the Wonderware distribution chain, which to this point, we have not yet turned on, which will certainly increase the scope of our proposal activity and opportunity dramatically from where we are today. And the results we have sitting on the table today are purely the result of our direct selling activity targeting multi-plant clients, a lot of word of mouth, a lot of referrals from IT service companies. I mentioned in the press release that we actually have formative alliance relationships with a couple of the large players here who are, as our model suggested in the past, running into the requirement to support the factory control level, don't have the resources and are coming to us to fill that void in their product offering.



To: Zebra 365 who wrote (274)11/17/1997 11:07:00 AM
From: Clayleas  Respond to of 810
 
VERBATIM TRANSCRIPT OF THE TPRO CONFERENCE CALL 11/14/97 - Part 3

Q&A (Q = Questioner, JJ = John Jenkins, DK = Doug Kelsall)
Lance Marks with Hannifen Imhoff
Q: I have a question on the year 2000. You had about $1.5MM in sales in the last few weeks. Can we expect to see some of that generated here in the 2nd quarter, or is most of that revenue we won't begin seeing until 3rd quarter of 98?
A: DK - Lance, these contracts that we have that John mentioned are fairly short term. The companies want to have us go in and do the assessment work quickly so, again, they can get a better handle on their budgets for 1998. So we should see the majority of this revenue clearly by the end of Feb. Its starting now and will take place over the next 90 days.
JJ - I would say, Lance, that when we spoke last about this, we said that we didn't expect to see much revenue contribution until our 3rd fiscal quarter. Definitely, that is pulling back into the 2nd quarter. Again, the budget timing here for people - there's a lot of money being thrown at pilot and early assessment activities so that people can really scope out their full expenditure requirements for 1998. So we're definitely seeing pull back from 3rd quarter into 2nd quarter.
Q: I know that its early in the process, but you said most of this work is for assessment. Do you expect the margins, when you get to the conversion stage, to be the same as assessment, better - do you have a view on that yet or is it too early to tell?
A: JJ - Well, it depends. In the assessment phase, if its us doing the work, then the margins will remain probably pretty much the same as we go through into remediation, because in that case, we're selling primarily services with some tool package stuck on the front end. If the assessment phase is heavily client self executed by using tools, the tool activity on the front end is obviously higher margin, and the back end as we engage downstream on a pure service basis would be back to the, sort of 50-60% gross margin service business activity.
Q: One final question, on the base business, you had a good bump up. Do you expect the base business to sort of level out in this range - the $11MM-$12MM range - as your year 2000 business picks up and your focus is centralized there?
A: JJ - Well, I don't think its going to be a question of our focus. We're working real hard to make sure that the base business continues to be attended to, and the reality is in the accounts that we're in today pitching year 2000 business, we certainly take the opportunity to address with them right then other opportunities for non-year 2000 projects. The reality is that most people, when they wake up and recognize that they only have 24 months left to address this, what they really want to talk about is the year 2000 issues. I am convinced that absent year 2000, our base business would continue to grow and exceed the growth rates that we've talked about in the past. I think the issue, the unknown for us as these people launch their year 2000 projects, whether they're going to take some of their other cash commitments, capital commitments off the table because they're spending on year 2000. That's OK with us because we're the game in town for the year 200 activity, and certainly those will come back on the table once we get through the assessment phase and people see what their conversion plan is.

Bill Paku - Street Corp.
Q: As you are approaching to negotiate with large companies, are they requesting you to put up some sort of a performance bond on a large contract, and if so, how much pressure it is giving on your bottom line at this point?
A: DK - I'll talk about the bonding requirements of the company. We do have bonding requirements in certain contracts in our base business in its ordinary course. We have not, so far that I'm aware of, been requested to put up any performance bond for our Y2K activities. It's not even a topic that's been addressed. So we would not expect to see a bonding requirement for anything associated with Y2K. We do continue to have bonding requirements for certain types of projects in our base business, primarily projects we do on the municipal side.
JJ - [???] sophisticated organizations in the software license agreements where we're discussing corporate wide licenses that they're either asking for escrow on source code or some other contractual commitment to provide source code should the company go out of business or something like that. But that's fairly standard in that arena.



To: Zebra 365 who wrote (274)11/17/1997 11:10:00 AM
From: Clayleas  Respond to of 810
 
VERBATIM TRANSCRIPT OF THE TPRO CONFERENCE CALL 11/14/97 - Part 4

Q&A (cont.)
Jack Moss - Investment Tech
Q: We're a small hedge fund. What do you see in revenue for the future on your CD?
A: JJ - Well, the opportunity (let me just roll it out that way for the moment), first of all when we sell tools, its a combination of the CD, which is sort of the key to the compliance data base - so there's our pricing model there (and if I'm being redundant for some of you, I apologize) - but its basically $4000 for the CD. That includes the methodology and several support tools. Then to switch on and have access to the vendor compliance data base, your talking about $5000 per site. The CD price is per seat. So in a straight forward model, you've got somebody who buys 1 CD. He pays 4000 for that, he's going to pay 5 for the vendor compliance data base access, and he's then going to pay $200 per vendor compliance report. Most organizations that we're looking at on the small end of the "average range" would have at least 100 unique devices in their facility. So its 100 x $200 = $20,000. He buys some training along the way. You can get to a model that says between $30,000 and $35,000 on an average basis per individual facility. The total facility count out there is, on a conservative basis, between 70,000 and 100,000 facilities that have to address this problem. So its a very large number at the high end. We won't reach all those facilities and not everybody's going to pay retail price. When you sit at the table with somebody that's got 600 sites to address, there's a fair amount of negotiating pressure from his side of the table. But I think we've used a conservative number of about $20,000 per site for a straight up tool purchase by a client. I still think that number works and I have no reason to push it one way or the other at this point. The mix of tools and services is hard for us to pin down today. We've got a wide range. Some organizations have absolutely no engineering staff and they want to buy services wrapped around tools. Others have solid engineering staffs and are really looking at tools and projects.
DK - I would just reiterate that. What we've done in our internal projections, is that we've attempted to forecast revenue on a per facility basis on average. We have seen fairly wide band width right now around that number. The band width between the low side and the high side is fairly broad. So we're continuing to learn more information about how to do better forecasting every day as we get additional contracts.
Q: So what are you basically going to do for enhancing the marketing on this product?
A: JJ - We've got a direct sales activity targeted at multi-plant corporations. We've got the Wonderware distribution channel that will in the course of the next 90 days, take us into somewhere between 15 and 20,000 new accounts through the release of their package suite 2000 effort. Wonderware as a marketing partner as an example right now is getting about 1 call per hour concerning compliance of their own product. Those calls are being handed over to us as leads, and we're following up with our own promotional literature. Wonderware, again as a partner, is emphasizing that when they receive a call from a client about the compliance of their software, that they're aggressively telling the client he must look at his entire systems, not just at the Wonderware software upgrade issue. We have in parallel, on Monday afternoon, a meeting with Square D Group Schneider senior executive strategic account sales management. So we're opening up using them as a channel into their strategic accounts which include a range of people from IBM to Mars to Koch Industries and others. And we are developing what we call a sort of a single franchise model where we are developing a network of other system integrators that we will train and license to resell our tools and provide services to the geographic areas that we don't have access to.

Seth Whitehorn - Lapra
Q: Two actually. The first one, the fellow you just hired, is he there to sort of spruce up your infrastructure, or is he there also to get you into new markets? Second question, I do recall, I know I've asked, but I haven't seen any follow-up, this arrangement with that insurance company, it seems to me if I understand it, its better than chicken soup. And yet there's been no other further verbiage on your part to suggest, not how explosive it could be, but [???] a waste of fax paper [???] in the end this is going to put some money on the table, or maybe its not going to put some there. Maybe its just a, I don't know, a help to brand name your product and nothing more than that. If that's not true, then what do you expect to get from this insurance company in terms of revenue, be it leads or business or to help you get business for 98 or 99? So the first one is the fellow - is he just there for infrastructure or is he there to get you into new markets, and the second question is the insurance company. Is that going to ring some bells or is it just there to put your name on the marquee?
A: JJ - Let's take the first one first - easily. Ken Owen is a senior executive who's been around the systems integration business for 20-25 years. His initial charter is to do 2 things. One is develop formalized alliance relationships with some of the IT service Y2K providing companies who are doing business systems Y2K service. As indicated before, we have dialog ongoing with several of those people right now. We've actually engaged in some joint proposal activity. What Ken is going to do is go down the path of formalizing those, selecting 2 or 3 very good ones. In addition, Ken is going to be driving, because of his experience base, this franchise model of going out and qualifying other system integrators, developing the system for us to deliver product to them, train them, and essentially monitor that activity. He also has, because of his experience, a lot of large corporate account client exposure that we expect to tap as well.

As far as Aon, no its not just a name on the marquee. Aon sells business interruption risk insurance themselves. So they are dealing with the risk management people, again, in large organizations, and are certainly in the process of reissuing their own insurance, asking questions about Y2K compliance in the business system and at the factory floor level. So we expect them to be a source of leads for us. That has, in fact, already begun to happen, and we expect to see that grow.
Q: Well that's good. If Aon does this business risk, can you go to Marsh Mac (I don't know if they do business risk) .? [Question condensed]
A: JJ - Marsh Mac actually does. Marsh Mac and Aon are the 2 key competitors in that arena as far as we understand it. I think working with Aon, even though its not formally exclusive, working with Aon would preclude us from going to Marsh Mac directly. There is another angle that some of the A&E (Architect & Engineering) firms, one in particular that we're working with [???] write business risk - not the insurance - but they write the assessments. They'll come into as an example, in the utility market, there's and organization who comes in once a year and does an overall business assessment for the utility that the utility then has to build into its overall response plan. And those people are now coming to us and saying, "Gosh, people are just waking up. What have you got, what can you offer, how can we work together." So its another path in through the same general opening of risk abatement.
Q: One other question. At a conference I just attended with Pru Bache, they gave out a figure that GM has 300,000 computers globally running their robots. If GM wants to be a client of yours, how would you approach somebody like that with that many gizmos to be checked out? [Question condensed]
A: JJ - The gizmo count that you heard is consistent with what we know of GM. We have had and have an ongoing dialog with GM. The way that we would work with somebody that large is by providing access to our data base. GM is a client who obviously has a significant internal engineering resource that can address, we would hope, their issues given tools that can make their own resource more effective.
Q: Is GM a client?
A: JJ - Not yet.
Q: So they could be a client for Y2K.
A: JJ - Yes.
Q: You have approached them yet or are they on the list to be approached?
A: JJ - There's a dialog going on between us.



To: Zebra 365 who wrote (274)11/17/1997 11:12:00 AM
From: Clayleas  Respond to of 810
 
VERBATIM TRANSCRIPT OF THE TPRO CONFERENCE CALL 11/14/97 - Part 5

Q&A (cont.)
Don Gear - C. J. Resources
Q: That's exciting just to hear that. We've been around your company for a while as investors and I'd like to go back to a couple of older issues just briefly. Your alliance with PacifiCorp - the utilities business - any update on that; secondly, I'm interested is there any news on the Marshall Hyman stuff - any progress there; and lastly, where do you stand with cash and how does that look going forward?
A: JJ - I'll take the first and Doug can take the second two. PacifiCorp, our alliance there is building momentum. We actually, I believe have received a project that we worked with PacifiCorp on that's in the range of $600K or $700K. That's our first major success with that organization. And that continues to build momentum. We had originally talked with PacifiCorp about developing taking PlantY2KOne and modifying it into a "Utility Y2KOne". For a lot of reasons, primarily their size and they view this as "an only 2 year opportunity", we're not going to do that with them. We've replaced them with another subject matter expert to bring into that. So that still is a very live and aggressively viable opportunity.
Q: That's good. I was curious whether it precluded you from other relationships to take advantage of that. So obviously it doesn't.
JJ: No, not at all, in fact, they were very open with us. They just said, "We think its a great opportunity for you. Its just for us, we're an elephant, for us to be able to turn on a dime, do all that kind of stuff, and address all the internal issues, can't get there fast enough. Here, go talk to these guys." And the people they referred us to, it looks like there going to be very, very solid partners.
DK: On the Marshall Hyman situation, we continue to have our issues with MH, and we have had our claim prepared by an independent consulting firm by the name of Hill International. They've supported our claim of $3.9MM. We presented that claim against MH about a month ago, received a letter back from them stating that they were reviewing the claim and would be prepared to sit down to discuss it later in Nov. In the meantime, in order to protect our position, we have taken the approach of going ahead and filing a lien against the project. So we are taking the steps that we think are necessary in order to protect our interests in that situation.

On the cash side, we are in a position where we have around $1MM in cash. We would like to have more cash in the company. We are in process of reviewing several situations in order to achieve that. But we are tighter on cash than where we would like to be because we have been investing heavily in these activities.

Ken Trabovich - Red Chip
Q: I wanted to touch base again and make sure we could get a breakdown. I'm almost certain but I might be putting words in your mouth and I was wondering if you could clarify how much Y2K business there was in your current revenue mix.
A: DK - Less than $100,000, Ken.
Q: And then the other question, Doug, you mentioned the margins on the engineering services were 52%. That was roughly 60% of the revenues. Could you give us a feeling for the margins for the equipment pass through? Was it that 10-15% range or a little lower?
A: DK - A little lower than 10 - Right around 10%. Again when we do that, that's what we use as an internal estimate, Ken. Because of the fact that our contracts cover both material and labor, it doesn't break it out separate. So you have to go through and do some analysis to figure out the different margins on the various components. In other words, when we sign a contract, if its a million dollar contract, that includes both material as well as labor pass throughs. Its not .
Q: And your targeting a blended margin on that contract as opposed to the individual components.
A: DK - That's correct.
JJ - Right. One way to look at it is that you're just passing through the material at cost with no "mark up". You take that margin on the material and load it over onto the engineering service, because that's your real value added provision. In which case that 50% would go up to 60% on engineering services.
DK - The way I go through my analysis is typically when we bid a project, we look at passing materials through at around a 10% mark up. So by going through this analysis, it gives me a good understanding in our business of whether or not we're generating the revenues we should be off of our engineering services.
Q: OK, two other really quick questions, how many billable engineers do you feel like you have at this point? And how many of those are allocated to your traditional engineering services vs. the new Y2K opportunity?
A: DK - We have added approximately 12 people since June 30. Our total headcount right now is a little in excess of 330. As John mentioned, we're actively recruiting right now. Technical people, I don't have an exact breakdown here with me. I'm not at my office. But we were right at about 275, probably about 280 actually now since we've added some people. And I don't have a break down on it, Ken, between how many of those are engaged right now in Y2K vs. core business. Again .
Q: Can you give us a feeling then maybe on how the non-Y2K orders have been progressing. Obviously, there's been a tremendous ramp here for the Y2K side. Are you seeing any tailing off on the non-Y2K. Do you feel like there's budgets that are being re-allocated to Y2K projects that otherwise would have been engineering services?
A: DK - Not yet Ken. I think that is probably yet to come. I think what's going on is that people are continuing to start projects and award projects and all of that. And I think that what's missing in their computation right now is that most of them haven't figured out how much this whole process is going to cost them on Y2K. So I expect that first of all, there will be an impact - we will start to see that probably as we get out into the first calendar quarter of next year. We haven't seen it happen yet, and in fact, we keep coming back to in this space, replacement is and easier game than in the business system because you don't have to trash your entire unit, throw out your whole system. These are highly networked environments so you can come in and break off pieces and get into replacement. So there's certainly an argument that will quickly go through a panic, can't spend anything phase, and then actually accelerate what we would characterize as base business driven by Y2K decisions.
Q: OK. One final question and this is more strategic in thinking, are you going to go out and try to really maximize the opportunity and grow the business as quickly as you can and take advantage of all these new burgeoning relationships, or are you going to try to manage that growth? Which one are you going to try to pursue in the next 6-9 months as you develop this business?
A: JJ - Our strategy is to get the tools out as broadly as possible and have everybody using our tool sets, because obviously the incremental cost of pressing CDs is peanuts. From the services side, we said before, the reality is there's an opportunity to increase our staff by 3 fold - we don't want to do that. There are all kinds of problems associated with that - other than maybe through an acquisition vehicle - of making a large incremental step. Just on a straight recruiting base right now we're looking at adding probably 150 people over the next 6-9 months and holding at that level and operating instead of supplying the actual worker bees in some of these cases, operating as program or project managers, using other smaller SIs to come in under subcontract or on a referral basis to actually do some of the remediation work. And we're going to try to be selective and commit most of our resources to the accounts that we know we want to stay in beyond year 2000.
DK - Ken, the only other comment I would make on the core business leg is important to, is as some of you know, we have other proprietary software that we use in our existing engagements. And we are seeing some good activity in that area. So, I'm encouraged that our other products, non-Y2K, continue to be received in the market place.
Q: Is that like BEV1?
A: DK - Exactly.



To: Zebra 365 who wrote (274)11/17/1997 11:15:00 AM
From: Clayleas  Read Replies (2) | Respond to of 810
 
VERBATIM TRANSCRIPT OF THE TPRO CONFERENCE CALL 11/14/97 - Part 6

Q&A (cont.)
Skip Davidson - First New York Securities
Q: A couple of questions if I might. The 4 companies that you mentioned today, they all came from internally generated leads?
A: JJ - The four companies, I'm sorry Skip.
Q: Cyprus, Kennecott, Unilever, and Ivax.
A: JJ - Oh, yes. No, sorry. Ivax was not. Ivax actually came to us as a result of a relationship with business system level IT service company.
Q: OK, and was I correct in hearing you that, in the press release you said that there's approximately 3000 plant sites, but you addressed 3500 potential plant sites at approximately $20,000?
A JJ - Well here's the way I'd say that. The page I have in front of me as a pipeline actually has an even larger number of plant sites on it. One of the problems we have is defining plants. You've got some organizations that have 800 sites. All of those aren't worthy of spending $20,000 on tools. So what we do is try to come up with a sort of and equivalency model, and that model is the 3500 number that I threw out, which is different than in the press release because I have a different page - updated. To say that all of those are candidates for $20,000 tool purchase, yes they are candidates for that. It will depend on whether the client - (a) how brutal he is in terms of negotiating a corporate license and/or (b) how much he wants to buy service as opposed to tools. But certainly we're only scratching the surface and that gives you a view of the early potential that's really come to the table in the course of 45 days.
DK - John's comments, Skip, are referring to the plants that we currently have in our pipeline. Potential market, which I think is where your question was is what's the size of this total market?
Q: Yes sir.
A: JJ - Then we go back, Skip, there's every reason to believe that - I have this line in my presentation that the universe is 70,000 plants in the US that have more than 100 employees. That's very real. Beyond that, as we said before, you've got the whole utility substation population. You've got small refineries, gas plants, QA labs, all those kinds of things. I still believe that the total opportunity size here is using that $20,000 average for tools, using that $20,000 average against that 70 - 100,000 band width. Service is a different issue. I've used a number in the past of an average of maybe a $300,000 total cost for a typical plant to go from assessment to remediation. I have no reason to back away from that at this point.
Q: One of the comments that we constantly hear in the business is, "Show me the money" and "This is not a real problem." And in your last conference call Mr. Hagewood got on and said that when he joined you that he could not believe the opportunities. Two weeks later, they were huge, and three weeks later they were getting comments, "Help!" Mr. Owen is joining you from someone you have an alliance with. What was his reason for coming to you?
A: JJ - His reason is that - actually, I should have addressed that earlier. Fluor Daniel started out as a very positive alliance, and for whatever series of reasons, Fluor Daniel has decided that they will not internally, are not going to emphasize Y2K. So that alliance is not particularly valuable to us. The interesting thing in parallel was we thought that was going to be important in the beginning to get access to corporate clients at multi-plant site opportunities. Its turned out that we don't need that. Word of mouth and our own direct selling and the uniqueness of our product is getting us there as fast or faster than working with Fluor. Owen's decision to join us simply is he sees its a huge opportunity. He's frustrated by the Fluor position and lack of responsiveness and wants to come and work for an organization that's smaller, faster, and has got its sights set on what he sees as a very real business. To the underlying question about whether this is real or not, (chuckle) everything that we're doing , our data base at this point has like 4500 items in it which a total of between 30% and 40% are either clearly non-compliant or suspect. And there's enough wisdom out there at this point - there are some people that are still in denial, and bluntly said, we're not spending a lot of time with those people. They'll wake up at some point along the line. There are other people who take this very seriously. I think I used in some discussion in the past, its not just a question of whether your plant shuts down. One of the issues in the food industry, as an example is, if it shuts down, actually that's probably the preferred alternative. The other alternative is you have some little wrinkle in there that is not readily discernible, and something like the fat content in your cheese product goes from 0.1% to 0.5% and you don't even know about it until you've got the line full. Those are the issues that really have clear thinking people concerned. The utility industry is at an early state of awareness. There are a lot of apocryphal jokes going around about being concerned that the lighted ball that comes down in Times Square is still lit when it gets to the bottom. Things like that. But there is a much greater state of awareness today than there was 30 days ago and its increasing and people are taking it seriously.
Q: Forgetting your base business for a second, which we shouldn't do, but after 1/1/2000, will the Y2K business still be active?
A: JJ - Yeah, the projects that will evolve out of this, it'll be a triage effect of what do I have to fix now, what can I Band-Aid, limp across the line and fix later on. The other part of this that we keep coming back to is that the forcing function of Y2K is that the business system people will be awakened to the value of the information that exists at the shop floor level, the control there, and there'll be a lot of work done, we believe, to pull that information up into the business systems, which is a theme we've been pounding for years and hasn't previously been well received. So the whole Y2K experience is going to open that up dramatically as well.

Moshe Spitzer - Smith Barney
Q: Is there any other companies that are developing a product such as yours that you may know of or do you have any kind of stiff competition with this product that you have out, this CD-ROM?
A: JJ - At the CD-ROM level at this stage, there's nothing that we are aware of. From a competitive stance, there is one large engineering company who is doing project based work in this arena , but at this point, that's it.
Q: OK, and is it fair to assume that they are far behind you as far as everything, their development?
A: JJ - The other company that I was referring to is really approaching its business as sort of what I call a typical Architect & Engineering business where they're just doing project work. They are not pursing this from a tools standpoint at all. That doesn't say that that won't change, but if you look at the massive effort required by us to get this CD crunched through, I think in a large organization, for them to respond quickly enough, dedicate the resources and get it done, at this point, they're 6 months away, and 6 months from now showing up with a tool would be a little bit late. That's my view.