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To: Mang Cheng who wrote (10621)11/21/1997 1:46:00 AM
From: Erin  Respond to of 45548
 
ADSL Checks into a Hotel

Ziff Davis Wire Highlights
20-NOV-97


Inter@ctive Week Online (November 19, 1997) - Beginning next month, visitors of ITT Sheraton Corp.'s hotel in Sydney, Australia, will be able to order room service, stock quotes or movies on-demand; surf the Internet and send e-mail via high-speed connections; check text and voice messages; and access Microsoft Corp.'s productivity and games software using nothing but the TV remote controls in their hotel rooms.

The hotel on Dec. 1 will launch a 30-day test of Sheraton.net along with technology partners 3Com Corp., Asia Connect, Microsoft and Tandem Computers Inc.

The plan is to provide the above-named services via in-room TVs to select hotel guests for free during the trial, surveying them for their service likes and dislikes and willingness to pay. Based on those results, Sheraton.net will be offered on a commercial basis at a variety of Sheraton hotels in the Asia Pacific beginning in February. If all goes as planned, it will also be expanded to hotels in Africa, Europe, Latin and North America, and the Middle East toward the end of 1998.

"This service is being introduced with the thought that it will be revenue positive," in addition to providing a service differentiator for the hotel, said Dolores Sanchez, vice president and director of media relations for ITT Sheraton. It will also provide a way for Sheraton's technology partners, which will share in the network costs and revenue, to demonstrate their equipment and software to individuals that might potentially purchase it for use in their businesses or homes, Sanchez said.

The networks will consist of special Asymmetrical Digital Subscriber Line (ADSL)-enabled set-top boxes from 3Com, which are connected via a TV and ADSL lines to Tandem Computers Inc. servers running Microsoft application and back-end software in each hotel. The application software will include Microsoft Office, Microsoft games and Outlook Express for Internet e-mail. The other software includes Microsoft's NT Server, BackOffice products and Microsoft Commercial Internet Systems platform.

Video-on-demand services will be based on Microsoft's NetShow Theater streaming media server technology. Servers will sit on a wide are network, which will eventually connect multiple Sheraton hotels offering Sheraton.net, based on 3Com switch technology.

By Paula Bernier Copyright (c) 1997 Ziff-Davis Publishing Company. All rights reserved. For additional Ziff-Davis online information, access Ziff-Davis on Compuserve (GO ZIFFNET) or ZD Net on the Internet (http://www.zdnet.com)