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To: Jerome who wrote (78996)7/22/2012 6:47:11 PM
From: Gottfried  Respond to of 110652
 
Jerome, I'd try shutting down programs before shutting down the pc



To: Jerome who wrote (78996)7/22/2012 6:52:22 PM
From: stevenallen  Respond to of 110652
 
Would be good for you to know if anything is running in the background - do you know how to get to the Task Manager and check what's running? If so, do so before you try to shut down the computer, and close out any Applications (tasks) that are running.



To: Jerome who wrote (78996)7/22/2012 10:28:28 PM
From: B.K.Myers2 Recommendations  Read Replies (1) | Respond to of 110652
 
Does the shutdown hang up when shutting down from Safe Mode?

If yes, then you might be looking at a hardware problem or a problem with your system files. Run chkdsk:

support.microsoft.com

If it shutdown cleanly from Safe Mode, then it might be a problem with a device driver or background program.

B.K.


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