To: CO who wrote (235 ) 11/30/1997 3:35:00 PM From: oldcrow Read Replies (1) | Respond to of 27968
To All... If I may, I would like to add some additional comments regarding Priscilla's concerns of the quality and availability of contract labor. I have been employed in the food service industry for over 4 years and have witnessed an increasing amount of pressure be applied to cost reduction strategies. At the forefront is labor cost. Whether a for profit or breakeven organization, costs must still be contained in order to survive. All food industry subtypes (institutional, hospital, university, public school, skilled nursing facilities, etc.) have struggled while facing issues such as rising minimum wage, appropriate benefits packages, use (or abuse) of sick leave and vacation leave, scheduling conflicts, training costs, employee turnover costs, and the list goes on (for quite a while) To offer solutions to these issues, we have companies such as FAMH (although I don't believe they are into food service?) who handle all of the problems associated with hiring, training, managing, salaries, wages, reprimanding, and firing. In short, they handle everything involved with the provision of labor to the client company. It is very rare indeed when a company can perform all labor functions for a total cost that is cheaper than what would be asked by the contracting company. Already there are numerous facilities throughout the food service industry who have switched to contract labor and have increased profit margin substantially. This trend is expected to continue as the benefits are realized. Obviously contract labor has some drawbacks such as quality of the labor, skill of the labor (specific to the tasks required at the client's facility) and reliability of the organization itself to follow through with what has been outlined in the contract. It is this CONTRACT that provides protection for the client. If for example, food quality goes down (as evidenced by patron surveys) then the contract allows the client to insist on corrective action (provided the contract has been written intelligently). Damages may also be collected from the contracting agency if the employees "don't show up". etc. The point is, a sharp contract will cover all possible "drawbacks" and provide the client with an "out" should things go sour. Although contract labor is not suitable for every situation, I feel that this option is looking more and more attractive by the day. As organizations continue to make the switch and more data is collected regarding the efficacy of using contract labor I think we will see the industry grow exponentially. Now FAMH may not double tomorrow but I am very confident that this company has much in store for its investors. The demand is certainly there, the profits for the company are certainly there (and we'll know more in Dec....is this correct?), and various industries who have utilized contract labor successfully continue to report this success to their colleagues. What more could we ask for in a company? Sorry for being so long winded but this situation is just too EXCITING!! Regards to all, Allen