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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: Gottfried who wrote (80220)	11/29/2012 9:18:06 AM
From: GROUND ZERO™	Read Replies (1) \| Respond to of 110653

I've already search the net for support boards, there are several of them, the exact same problem is mentioned on all of them but not one single remedy is offered... One person on those boards said they phoned customer service and they gave him a run around asking stupid questions such as asking if the battery was charged or if they realize the screen goes blank after 15 seconds... they were no help and refused to address the real problem, sort of denial... I think what I'm going to do if I'm unable to find the true cause is to see if it happens again and then return it for a full refund within the allotted time, I have 30 days, it has only been 10 days, so I can still use it and see if it happens again... since the same issue is mentioned numerous times on those boards, I have to suspect the problem is with the manufacturing of the device... GZ