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To: Suma who wrote (81985)5/15/2013 10:23:29 AM
From: Gottfried  Read Replies (1) | Respond to of 110626
 
Suma, no need to pay for MSSE advice: your computer must be ON for the automatic scan to work. I suggest you do it all manually once a week.

1. open Microsoft Security Essentials and click the 'update' tab, then click the 'update' button. Wait until the update is complete

2. click the 'home' tab and select type of scan. 'Quick' is probably good enough. Click 'scan now'.
this should take about half an hour.

I do it that way just before leaving for an errant. If it's going to be a 4 hour errant, do the 'full' scan instead.



To: Suma who wrote (81985)5/15/2013 2:14:02 PM
From: SteveinTX  Respond to of 110626
 
A suggestion.

Windows Defender Offline - this is Microsoft's strongest antivirus tool for normal humans. I don't have time to give the rundown but Google it and you'll get the idea.

Here is the MS site: windows.microsoft.com



To: Suma who wrote (81985)5/15/2013 6:26:50 PM
From: B.K.Myers2 Recommendations  Read Replies (3) | Respond to of 110626
 
Are you using CCleaner? Piriform has programmed it for some reason to remove part of the MSE History files and it's deleting the files MSE checks to determine the last time a scan was conducted.

Open CCleaner Applications Tab, Under Windows uncheck MS Antimalware...that should prevent CCleaner from deleting the MS Antimalware scanning history files. The actions of CCleaner should not have any effect on the antimalware protection provided by MSE.

Per suggestion of MSE User MartinHampton you may also need to uncheck MS Management Console.

You may need to run a "Quick Scan" and possibly re-boot the computer to re-establish a scan history.

If you are not using CCleaner or the above steps do not address the issue, see this thread for other alternatives to resolve this problem to include contacting MSE Support if necessary: answers.microsoft.com

This suggestion comes from : answers.microsoft.com

B.K.