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Politics : View from the Center and Left -- Ignore unavailable to you. Want to Upgrade?

To: Alex MG who wrote (240653)	12/28/2013 2:14:21 PM
From: bentway	Respond to of 541091

"seems like the fed web site should work the same for everyone" You'd think so. The navigators I've worked with have had my try different paths through the website, in an attempt to work around the problems I faced, but none of that worked. It tells me my identity is verified, I provide all the other needed information, get the page where I electronically sign, do so, it presents me with two buttons, a green "Save & Continue" and a gray "Continue to Identity Verification" - I click the green one, get the error, and can go no further - same if I click the gray one. John Koligman gave me some good advice to get connected to the level 2 ot tech support, which I haven't had time to do yet.