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Microcap & Penny Stocks : THE OZONE COMPANY! (OZON) -- Ignore unavailable to you. Want to Upgrade?

To: Jeffrey L. Henken who wrote (1889)	12/11/1997 6:53:00 PM
From: Cents	Respond to of 4356

I agree Jeff, the laundry systems would have to have a degree of ease of use so that a lot of technical knowlege wasn't needed. They probably are just as easy as a regular washer to use! The only problem I have with that though is that although perhaps anyone can operate it as you have brought up with the Navy analogy,I doubt that just anyone will know how to deal with it when it breaks down...and everything does break down from time to time....this will require the person in charge of the maintainance of this one of a kind system to have a working knowlege of the theory of operation and of the safety parameters of it. Also possible breakdowns must not only be forseen but they must be dealt with before they happen. Otherwise the system would be down for an unacceptable amount of time while waiting for an expert to be called in. This is what mandates that the person in charge of maintainance has to be a bit more than just an operator in this case. That is the irony of operating a state of the art system like this. The benefits should far outweigh the risk though, and I'm sure that OZON will provide support that will make it far less of a gamble. Cents

To: Jeffrey L. Henken who wrote (1889)	12/11/1997 6:57:00 PM
From: Captain Nemo	Read Replies (1) \| Respond to of 4356

Good Post Jeff! I concur with your assessment. I would expect that Cyclopss has the right team working on all of the concerns I addressed in the earlier post. My assessment is that this system is the "Flag Ship" for Crown Plaza. Even though maintenance agreements are in place it does much to ease customer concern to know that the seller was a little more interested in the customer than just making the sale. In today's age of technology it is too easy to enter into the computer data base a schedule to spotcheck the product. Demming encourages the use of feedback forms to measure company effectiveness. I used to think it was a bunch of bunk but now I see the wisdom of it. Developing a solid relationship with the customer can only propel the company. Sandie, it seems prudent that operation of the system would be fairly easy...as long as the operator pays attention to the machine. I have never seen Cyclopss' product. I have only seen a picture of it in the company brochure. My concerns were raised after I had talked to another hotel in Atlanta that had a similar system installed by a different company. My point in the earlier post was to learn from the mistakes of others. That's all. Take care mates! GO OZONE!!!!!!!!!!! Captain Nemo