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To: FJB who wrote (89218)	6/12/2015 6:38:04 PM
From: goldworldnet	Respond to of 110631

What occurred was very odd. I used Tigerdirect to send an item to my mom back in 2008 and about 10 subsequent purchases have been sent to my home address. I was expecting the latest delivery and checked my email to get the status of the tracking number and my mom's address was listed as the destination. I called Tigerdirect told them the situation and they said not a problem that she could refuse delivery or if it was delivered while she was out, they would provide a return label to send it back for refund. They also offered free shipping for a second purchase to be sent to the correct address and I did that. Then this morning my mom finds the first purchase on her porch and so I call them, but today they decided they needed to open a case number to determine whether they would give me a shipping label to return the first package. Meanwhile, I have a second purchase coming to my home. What they told me yesterday and today are completely different. * * *