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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: Jon Normile who wrote (6275)	12/19/1997 6:26:00 PM
From: Jon Tara	Respond to of 16892

Or, you could do what E-Trade felt they were compelled to do when they had problems that prevented them from filling customer orders... ... make good Uh, er, ummmmm... oh, sorry, just woke up from a dream!

To: Jon Normile who wrote (6275)	12/20/1997 12:12:00 PM
From: Vladimir Zelener	Respond to of 16892

Could you please tell us if the option trading is finally coming to Datek on line in the near future? The approximate date and pricing would be nice to know as well. Thanks.

To: Jon Normile who wrote (6275)	12/21/1997 9:46:00 PM
From: Ocote	Read Replies (1) \| Respond to of 16892

I having trouble accessing any of the servers over the weekend. Do you have any information regarding this? Ocote

To: Jon Normile who wrote (6275)	12/22/1997 6:40:00 AM
From: Chartgod	Respond to of 16892

Jon, I also have not been able to log on all weekend. do you have any news on that? thx...james

To: Jon Normile who wrote (6275)	12/22/1997 10:38:00 AM
From: David Kuspa	Respond to of 16892

Thank you, John Normile, for posting an explanation and an apology for what was happening on Friday. This is a big step from ignoring posts or denying any problems, which many have accused DATEK of in the past. Of course, we would all like DATEK to give uninterrupted, flawless service, but at least we KNOW what's going on when it comes from the horse's mouth. This way, one can make an informed decision whether to continue trading with DATEK and whether these downtimes/outtages are acceptable or not. In the absence of any explanation or worse, the denial of problems that are documented over and over on this thread, one has to assume the worst--that there is an intentional effort to ignore or mislead. I for one, am thankful to hear a prompt explanation from DATEK about any problem or downtime, no matter how brief or small. It assures me that DATEK is aware of problems and is taking steps to remedy them. D. Kuspa