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To: Tech97 who wrote (801)12/25/1997 9:18:00 PM
From: Maverick  Respond to of 1629
 
3Com, Ascend Raise Remote
Bar
By Scott Berinato
December 19, 1997 2:48 PM PST
PC Week

Remote access vendors will roll out products early
next year that address customer demand for
advanced Internet services such as virtual private
networking, Web hosting, electronic commerce
and voice over IP.

3Com Corp. is adding voice and other multimedia
capabilities to its Total Control HiPer Access
concentrator through its DSP (digital signal
processor) architecture. Meanwhile, Ascend
Communications Inc. will bolster its Navis
management platform, giving administrators a
single management point for new service offerings.

Because vendors now offer remote access
equipment with high port densities, providers are
better able to offer new services such as virtual
private networks and remote access outsourcing.

"Absolutely, the hardware enables these services,"
said Michael Binko, marketing manager for PSINet
Inc., in Herndon, Va., which services more than
23,000 corporate clients with 3Com's Total Control
platform.

"Our customers are asking for these new services,
and we need to work very closely with vendors to
ensure the hardware will handle not only the
demand, but also provide maximum uptime and
reliability," Binko added.

3Com's HiPer Access will add voice-over-IP and
DSL (digital subscriber line) capabilities in the first
half of 1998. Users will be able to download the
new capabilities as a software-only upgrade to
HiPer Access modules, which use DSPs.

This will save time and money for administrators
and provide greater flexibility, since multiple
services can be configured on a single DSP, then
changed if necessary, said officials of 3Com, in
Santa Clara, Calif.

3Com will also add an ATM uplink to the device in
the first half of the year and double the density of
the HiPer Access from 336 ports to 672 ports by
the end of 1998. Still, officials said adding services
to the access concentrator is first priority.

For its part, Ascend will tackle network
management to address the services issue.

Ascend will integrate the three pieces of its Navis
management software--Navis Core for the LAN,
Navis Access for the WAN and Navis Extend--into
one platform that controls the core of the network
all the way to the remote user, officials in Alameda,
Calif., said.

This suite, called CNM (Customer Network
Management) Gateway, will also be Web-enabled.
The RADIUS (Remote Authentication Dial-In User
Service) piece of CNM will be significantly fortified
with more detailed billing and stronger
authentication.

Ascend intends to have the integration complete by
June, said company officials.

Better RADIUS and Web-based management are
primary concerns for service providers that want to
offer advanced services. The former provides
detailed billing and security guarantees, while the
latter provides ubiquitous access to management
information.

Bay Networks Inc., which also uses a DSP
architecture, plans to add services to its remote
access 5000MSX box in 1998. Cisco Systems Inc.,
which this year introduced its own AS5300 access
concentrator, is expected to add DSL modules to
the device next year.



To: Tech97 who wrote (801)12/25/1997 9:20:00 PM
From: Maverick  Respond to of 1629
 
Product strategy struggles put
Ascend on descent

By Scott Berinato, PC Week Online
12.22.97 10:00 am ET

Is Ascend Communications Inc. losing its
grip as a leader in the remote access
hardware market for service providers?

The company has stumbled in delivering a
voice module for the MAX TNT access
concentrator and, so far, has failed to
develop an end-to-end VPN (virtual private
network) architecture.

Couple this with the Alameda, Calif., company's overburdened 56K-bps
modem trade-in program and the headache of its $3.7 billion merger with
Cascade Communications Inc., and you have "an ascendant WAN power
that doesn't seem to know it," said one analyst who requested anonymity.
"They have to wake up."

That perceived lack of direction has also fueled acquisition rumors; the
latest potential buyer is said to be Lucent Technologies Inc.

Customers are more concerned with product development than
acquisitions. "The level of support is good, but Ascend is definitely at a
point where they have to figure out what they want to be when they grow
up," said one IT administrator at a major ISP (Internet service provider)
using Ascend equipment, who requested anonymity.

Analysts said Ascend must adapt quickly, or it may be outdistanced by
most of the other WAN equipment providers.

Ascend will try to get back on track with a super-high-density access
concentrator in the first half of next year. The voice module and a
comprehensive VPN strategy that bridges Ascend and Cascade products
are due in the first quarter of next year, according to sources.

"They have to bolster customers' confidence that TNT can be applied to
[new services]," said Brad Baldwin, an analyst with International Data
Corp., in San Francisco.

What users want is a mature platform, which is not how TNT was
perceived.

"They did the worst thing. They brought a platform out that wasn't ready,"
said the ISP administrator. "[But] I'd say the problems have been
identified and are being addressed."