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Technology Stocks : Winstar Comm. (WCII) -- Ignore unavailable to you. Want to Upgrade?

To: Edward Murphy who wrote (3244)	1/1/1998 7:15:00 AM
From: TheSlowLane	Read Replies (1) \| Respond to of 12468

I asked my WinStar reps about two specifics, the commission distributions and the installation problems. Unless they were out-and-out lying to my face, and this would run directly against my experience to date - I've found WinStar folks to be quite upfront, they are not aware of significant problems in either area. There was an indication that while they did experience installation delays while they were getting their operations going, that this did not result in cancelled line orders. It's my recollection that they were very open about the difficulty they encountered getting RBOC's to process line orders (for resold service). I also believe that other CLEC's have encountered similar problems, and is one reason why AT&T is backing away from reselling as a model for getting into the CLEC business. Clearly this company understands the importance of customer service. I witnessed Bill Rouhana giving out his direct phone number to a roomfull of 200-300 prospects/clients asking people to call if they had customer service issues. I have a voicemail from Bill that I saved (for posterity) as proof that he walks the talk. How many other telcom CEO's would go that far? I'd LOVE to have the phone numbers of the CEO's for any of the other telcom's I've had to deal with so I could shred their ears. On that note...Happy New Year to all!!!

To: Edward Murphy who wrote (3244)	1/1/1998 11:51:00 AM
From: pkwknk	Read Replies (1) \| Respond to of 12468

....thanks...read the yahoo thread start to finish...reaffirmed one of my cardinal rules: NEVER underestimate what people will do in the name of $$$$$...they will lower themselves to places below the lower levels of the food chain....the anonyminty of these threads make them great breeding grounds for those trying to serve their own self interests without any regard for truth, integrity or any of those other old fashion/outdated traits...I hope some of you have confronted the co with some of these allegations, because, remember NOONE is immune from my rule as stated at the beginning of this diatribe , including Bill R. and Co....facts/corroboration/reaffirmations is ALL that matters...my homework for now says this creep is full of shit, but constant vigilence is ALWAYS in order...remember, its guys like him him and tons of other traders, who make for major pricing inefficiencies, and thats where the big money is made...you just have to ALWAYS ALWAYS ALWAYS do your homework..it seems like a lot of you on this thread do, which is very commendable...by then way, low ti mid 30's on this next sh term move...Happy New Year to ALL