To: TLindt who wrote (746 ) 1/2/1998 9:06:00 AM From: chirodoc Respond to of 3183
BRG Study Finds Significant Move Toward Internal Internet-Based Transaction Processing to Streamline Business Processes and Enable E-Commerce Forty-Eight Percent of Corporations Plan to Extend Existing Transaction-Based Applications Over the Internet/Intranet NEWTON, Mass.--(BUSINESS WIRE)--Dec. 29, 1997-- According to a recent study from Business Research Group (BRG), a division of Reed Elsevier Business Information, businesses are aggressively taking transaction processing to the next level: the Internet. Fifty-one percent of 300 network managers of small, medium and large firms in six vertical industries said they will deploy internal transaction processing based on intranet technology by the end of 1997 and 48 percent said they plan to integrate the Internet into their existing IT infrastructure. The study confirms that corporations are aggressively deploying Internet transaction processing (ITP) to streamline internal business processes. Customer service has moved to the forefront of the ITP application roster with 29 percent of respondents planning to implement ITP-based customer service by the end of 1997. BRG believes that about 50 percent of all customer service needs could be resolved over the Internet. Tied for second place are human resources (22 percent) and technical support (21 percent). Financials/accounting (19 percent) is the next most popular ITP applications type, while inventory applications attract 13 percent of respondents. While interest in ITP is high across organizations of all sizes, large firms of 1,000 or more people are particularly enamored of ITP''s potential on the corporate intranet. Sixty-six percent of these firms will implement ITP by the end of 1997. The Foundation is Java Java has clearly pulled ahead to become the Web application development environment of choice and will most likely lead the ITP explosion. In 1997, 50 percent of corporations are developing Java-based applications, up from 42 percent in 1996. This beats other popular development languages including C++ (43 percent) and Visual Basic (29 percent). Small corporations of less than 100 people are especially enthusiastic Java users with 58 percents of those firms building Web applications in Java. By vertical industry, entertainment and publishing, traditionally early adopters of Internet technology, are the most avid Java fans with 61 percent of entertainment firms and 59 percent of publishing firms using the object-oriented language. ''The rise of ITP infrastructure development is evidence of corporations'' strategic move toward electronic commerce initiatives,'' said Greg Cline, director of Networking and Internet Research at BRG. ''Enabling back end systems with ITP technology will ultimately give companies the infrastructure they need to deploy full-scale electronic commerce applications with ease and speed.'' Database Integration Database integration is central to the rise of ITP, and BRG's study concludes that 54 percent of firms plan to integrate a database(s) with their ITP solution. ITP coupled with a database is especially strong among finance firms (63 percent) and middle market firms employing 100 to 999 employees (61 percent). The most popular database products used are Oracle (35 percent) and Microsoft SQL Server (33 percent) followed by products from Sybase, IBM and Informix. In addition, large firms (63 percent) employing 1,000 or more are more likely to favor Oracle, while small firms ( 41 percent) and medium firms (39 percent) will deploy Microsoft SQL Server.