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Non-Tech : Any info about Iomega (IOM)? -- Ignore unavailable to you. Want to Upgrade?


To: Kashish King who wrote (41997)1/2/1998 4:24:00 PM
From: Frank Drumond  Read Replies (1) | Respond to of 58324
 
Gee, my 15 Zip drives and 4 Jaz drives work great as are those of others I know. My only exposure to failures have been through posts like yours. Never seen it with my own eyes or from anyone I know....



To: Kashish King who wrote (41997)1/2/1998 4:26:00 PM
From: Gottfried  Respond to of 58324
 
Rod, >none of that is meaningful to myself or any of the other companies and/or people I know who have experienced substantial and frequent trouble with IOM products.<<

Maybe you hang out with the wrong crowd? <g>

GM



To: Kashish King who wrote (41997)1/2/1998 4:31:00 PM
From: Dwight Griffin  Read Replies (2) | Respond to of 58324
 
Rod - I'm not sure I understand the purpose of your note. If you're trying to drive the stock price down by stating 'all the people you know experience substantial and frequent ptrouble' ... well, it ain't gonna happen.

First off the marketplace, where Iomega has just sold 3 million zip drives this past quarter (give or take a couple hundred thousand), is telling a different story. You don't sell three million drives if most consumers were not happy with the product.

Secondly, anything you post here will not move the stock. There are 275 million shares out there and few of those will be sold because everyone you know has problems :) Particularly when there are literally millions of satisfied customers.



To: Kashish King who wrote (41997)1/2/1998 4:53:00 PM
From: Scott Norteman  Respond to of 58324
 
<but in fact the quality of their products is simply horrible.>

Rod, I can sympathize with you about the frustration of owning a product that doesn't work. I mean, who hasn't bought something computer related that didn't require some tweaking, multiple calls to tech support, or even replacement? We ALL have at one time or another, but your generalizations about Iomega are just that, GENERALIZATIONS. Given the current rate of sales growth for IOM, your experiences as well as those you describe MUST be rather isolated. If they weren't and the "quality of their products" was "simply horrible" as you say, nobody would be buying them. Word-of-mouth experiences, good or bad, travels much faster than any write-up in the media, on message boards or in newsgroups. For every negative comment online, you can find a positive one, it just depends on where you look. I suspect you haven't made much of an effort to look for positive comments though, given your own level of frustration.

Scott/FL



To: Kashish King who wrote (41997)1/2/1998 4:58:00 PM
From: Zakrosian  Read Replies (1) | Respond to of 58324
 
Rod - Your negative opinion of Iomega's products is the most pronounced that I've seen since reading this thread - even more so than Rocky's. I'd like to consider your criticisms with credibility, but...
if the quality of their products is simply horrible why has Micron decided to make the Zip their a: drive in all new models? Why has Apple decided to make the Zip standard in all of their new systems?
Wouldn't you think that these companies have evaluated Iomega's products and found them of high enough quality to avoid running the risk of really irritating their customers with a defective product?



To: Kashish King who wrote (41997)1/2/1998 5:01:00 PM
From: John Alan Wallace  Read Replies (1) | Respond to of 58324
 
Rod,

Do you have a position in IOM? Are you considering opening a position?

JW



To: Kashish King who wrote (41997)1/2/1998 6:27:00 PM
From: jwk  Read Replies (1) | Respond to of 58324
 
Rod -- Just spent the better part of the day with a gentleman who is one of the top techs for a large investment outfit. Of course I asked him about IOM... he's installed tons of Zips and Jaz. They are everywhere in the company. They love 'em. No problems worth mentioning.



To: Kashish King who wrote (41997)1/2/1998 7:57:00 PM
From: FuzzFace  Read Replies (1) | Respond to of 58324
 
Rod, have you ever considered that with the vast majority of IOM customers experiencing no problems, that many of those who do experience problems, including yourself, might have some kind of problem in your system, or possibly, that you are doing something wrong procedurally?

A few things that could be going wrong:

* a virus
* a partially corrupted registry or other critical file
* old hardware that periodically fails (solder joints. etc.)
* incompatible or obsolete software, not necessarily Zip software either, although it has been known to have some bugs.
* turning the PC or Zip drive on its side (if you do this with internal Zips, you must be sure the eject button is oriented down, or the drive won't work and the disk won't eject until you use the emergency escape hole.)

Any one of these situations may occur and yet not be IOM's or anyone's "fault", nor do they necessarily result in permanent catastrophic failures, but rather can cause occasional problems that are a nightmare to diagnose. Even my new system hangs once in a while, while doing nothing but browsing the web.

Don't be so quick to condemn until you know the real cause. Unless that is your agenda.




To: Kashish King who wrote (41997)1/2/1998 10:28:00 PM
From: Eve Edelson  Respond to of 58324
 
>but in fact the quality of their products is simply horrible.

Hi Rod,
I guess we are most influenced by personal experience. Out of 13 zips we bought in the last year or so, scsi, parallel and ide, one got banged up somehow in the lab, the others are fine. The whole dept. is pretty much moving to zips; not many Jaz yet. Haven't tried Ditto. I can't speak to the quality of tech support as we haven't needed it. That may not mean much to you; but it cuts both ways. I am not sentimental about investments or office gear - I need both to work. Based on my experience and that of people around me, zips are fine. If it were otherwise, people would not keep asking me to buy more zips & I would dump the stock.

Eve