Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : Any info about Iomega (IOM)? -- Ignore unavailable to you. Want to Upgrade?

To: Vaughn who wrote (42423)	1/5/1998 3:26:00 PM
From: David Colvin	Read Replies (2) \| Respond to of 58324

Vaughn, I too have a Zip drive and the latest version of Norton Utilities version 3.0. I just got off the phone with Norton technical support after a somewhat scary experience with the new NU. I and two other friends (all with Zip drives) created Norton Zip rescue disks just like you. Guess what...when trying to access Zip disks via Microsoft explorer or Norton Navigator, the Zip disks appeared to have folders on them that didn't even exist!!! Further, after trying to access the Zip disks I lost all the data on one (all files had screwy looking names). Norton is aware of the problem and told me that when creating the production NU software one of the Zip drivers somehow got corrupted, causing "problems" when trying to access Zip disks or trying to copy anything to them. The Norton technical person told me to do a live update for NU and the update will overwrite the corrupted Zip driver. Well I don't necessarilly believe that will fix the problem because I had my problem accessing my Zip disks AFTER doing a live update. The only real fix (in my mind) is to reload your Zip Tools as if you were installing the Zip drive for the first time. This positively fixes the problem. I and both of my friends have reloaded our Zip Tools software and everything is fine now. All three of us lost data on one or more of our Zip disks because of this. The Norton technical person also agrees that reloading the Zip tools software is another way of solving the problem, and further told me that Norton doesn't take this situation lightly. THIS IS NOT INTENDED AS A SLAM NORTON OR IOMEGA!!!! I am a devout supporter of both companies, have religiously used Norton products for years and have retired early because of profits from owning Iomega stock. I just want to save someone else from the grief that I and my friends just experienced. Dave in St. Louis