To: Pigboy who wrote (8831 ) 1/7/1998 8:52:00 PM From: Skiawal Read Replies (1) | Respond to of 21342
Has anyone seen this? Why wasn't this news released from WSTL??? Copied from Motley Fool... Subject: Conference Plus awarded ISO 9002 Certification Date: Wed, Jan 7, 1998 09:24 EST From: SedonaBlue Message-id: <19980107142401.JAA10125@ladder02.news.aol.com> Conference Plus awarded ISO 9002 Certification Westell's Multipoint Conferencing Company first in the industry to achieve quality management standardization and certification SCHAUMBURG, Ill., Jan. 7 /PRNewswire/ -- Conference Plus, Inc. (CPI), a wholly owned subsidiary of Westell Technologies, Inc. (Nasdaq: WSTL), today announced it has become the first company specializing in audio teleconferencing, multi-point video conferencing and broadcast fax service to achieve ISO 9002 certification. ISO 9002 was developed as a comprehensive set of standards by the International Organization for Standardization (ISO), to define world-class quality systems for most corporate functions. CPI has received this certification in recognition of its procedures for the assurance of quality activities and related systems. "This ISO certification sets a new benchmark for our industry. CPI's standardization and certification of its quality procedures solidifies its commitment to an approach to quality service that is imbedded in our culture," stated Rick Riviere, CPI President. "We began by identifying and standardizing a process of continuous improvement and have certainly seen a marked improvement in our operations." No other direct competitor of CPI has yet to achieve ISO certification, throughout the industry. To achieve the ISO certification, it was essential that CPI formulate a strong management team to initially put the standardized processes for continuous improvement in place and then get 100% employee involvement and commitment. As the first company in the audio, video and broadcast fax service bureau industry to be recognized as an ISO 9002 certified organization, CPI submitted itself to a thorough series of audits, conducted every six months by Lloyd's Register Quality Assurance Limited (LRQA). CPI considers the independent audits and approval to ISO 9002 as the key process toward continued assurance of the quality activities essential in maintaining the integrity of its quality service organization. "More and more of our client companies and potential customers are already requiring, or will soon be requiring, that multi-point conferencing companies such as CPI be ISO certified," commented Evan Blanco, CPI's Vice President of Operations and Customer Service. "We've already found that one of the primary advantages of ISO certification is the distinct competitive advantage it gives us over even larger competitors like AT&T and MCI -- who have yet to achieve ISO 9002 certification for their multipoint communications business units. ISO certification is already opening new marketing opportunities for us, today." Westell Technologies is a holding company for Conference Plus Inc., Westell, Inc. and Westell WorldWide Services Inc. Conference Plus Inc., founded in 1988, is a multi-point telecommunications service bureau specializing in audio teleconferencing, multi-point video conferencing, broadcast fax, and multimedia teleconference services. CPI is an applications oriented, market driven company, focused on exemplary customer service. CPI prides itself on providing services such as fax confirmations, on-line advanced reservations and customized reporting and billing systems for its customers. CPI's customers include Fortune 500 or Global Fortune 500 Corporations, telecommunication resellers and independent agents. Additional information can be obtained by visiting CPI's Web site at cpiconf.com . Westell Inc. is a leading world-wide innovator and manufacturer of xDSL systems and telecommunications access products, with corporate headquarters in Aurora, Illinois. Westell's ADSL and HDSL products are currently in use or trial by many customers in over 30 countries world-wide. Westell WorldWide Services, Inc. provides engineering, installation and network management services to leading network providers as well as turn-key equipment and service solutions to enterprise customers and service providers. Additional information can be obtained by visiting Westell's Web site at westell.com . SOURCE Conference Plus, Inc. CO: Conference Plus, Inc., Westell Technologies, Inc. ST: Illinois IN: TLS SU: