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Strategies & Market Trends : Technical Analysis - Beginners -- Ignore unavailable to you. Want to Upgrade?

To: Dick Brown who wrote (7764)	1/14/1998 1:34:00 PM
From: David R. Evans	Read Replies (3) \| Respond to of 12039

Hello Dick, I am sure that YOU always cared about your customers BUT that was never the IBM way of Marketing. They sold big Iron (Hardware) so everything they did was done to sell that hardware. From the PC to the Mainframe, IBM sold hardware. VSAM was a great example of software that was created to sell hardware. Remember SNA & Micro Channel????? I knew many IBM reps who were very good people and only wanted to do their job well. It was the IBM mentality that got in their way. Eventually that mentality was what provided the opening that Microsoft used to get to where they are now. I predict that Oracle will be the next victim of their own "sell at all cost" mentality. Anyone who has to deal with Oracle will know what I mean. Oracle is only concerned with the "BIG ORDER and could care less about the little guys. They even screw the big orders when they get a chance. IBM was and is a very good company; they just lost sight of the small & home market. Once they realized the home market was too important to ignore they tried to manage it the same way as the Corporate market and found out too late they couldn't. Dave Evans