Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Melita International (MELI) -- Ignore unavailable to you. Want to Upgrade?

To: Redhead who wrote (6)	1/21/1998 10:11:00 AM
From: JakeStraw	Read Replies (1) \| Respond to of 203

Melita Announces Co-Marketing Agreement with Nice Systems NORCROSS, Ga.--(BUSINESS WIRE)--Jan. 20, 1998--Melita International (NASDAQ: MELI - news), provider of integrated customer interaction and intelligent call management solutions for call centers, announces it has entered into a co-marketing agreement with NICE Systems, a leader in monitoring and logging systems for call centers. Under this agreement, the two companies will cooperate in providing integrated solutions for call centers that require performance monitoring, order verification or continuous call logging of calls generated by Melita's automated call center management systems. ''While the benefits of call logging and agent monitoring have long been recognized in inbound centers, this technology holds tremendous advantages for clients seeking ways to improve the quality and efficiency of their outbound or blended call centers,'' says John A. Lamb, Melita's vice president of business development. ''Working with NICE will enable us to offer our customers integrated tools for accomplishing their objectives.'' Ron Shilon, Director of Strategic Alliances at NICE Systems Inc., added, ''Integration has always been a key element in NICE's call center strategy. Through the agreement with Melita, NICE can now offer customers integration with predictive dialers, a core technology in the fast-growing call center market.'' Melita International, which began operations in 1983 and issued its initial public offering in June of 1997, is a leading provider of customer interaction and intelligent call management systems that enable businesses to automate call center activities and enhance their telephony-based customer communication. Melita's worldwide customers include, among others, leading organizations in the financial services, retail, media and communications and service bureau industries. NICE Systems provides Computer Telephony Integrated (CTI) logging, quality measurement and workflow solutions for voice, fax and data. NICE's solutions offer integration with key telecommunication technologies and meet the increasing demands of financial institutions, call centers, air traffic control sites and public safety organizations. For call centers, NICE offers a full range of voice recording and quality measurement solutions. Founded in 1986, NICE is headquartered in Israel, with a global distribution network and subsidiary companies in the U.S., Canada and Germany. Contact: Melita International Maryjane Stout, 770/239-4402 770/239-4489 (fax) mstout@melita.com melita.com