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Technology Stocks : Echostar Comm. -- Ignore unavailable to you. Want to Upgrade?

To: Willy Mena who wrote (584)	1/24/1998 12:48:00 AM
From: Bret P	Respond to of 1394

I currently get my residential programing from Wireless One. Its very reasonable even though programming is limited. I'm interested in what DISH can offer someone that needs programming in remote areas. Mobility is my concern. I sympathise with Carter's frustration. CSR assistance from any large sales operation is usually of limited value. I've spoken with the sales folks over the last year trying to clarify various details, and seen a wide variety of product awareness. A very common answer I've gotten when inquiring about plans for implementing high speed data transmission is simply "I don't know". But you know, I run into the same thing when phone shopping for hardware, software, and resolving compatability issues. I've actually grown to appreciate an "I don't know" from a new CSR. I'm not defending anyone, just acknowledging reality. IMHO DISH's staff, both CSR's & Tech.Suppt. are about what I would expect from a rapidly expanding sales operation dealing with a rapidly evolving technology. No better, no worse. Oh and by the way, Mr. Mena, I envy your $200 deal on the 5000. I've been shopping for and attempting to acquaint myself with the HM-DSR100. I like what I see so far. But the price point and limited information are forcing me to be patient. A stockholder and future DISH subscriber, Bret P.