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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: Jim Spitz who wrote (6524)	1/30/1998 9:49:00 AM
From: SJ - Stephen	Read Replies (1) \| Respond to of 16892

The following is taken from their website ... Difficulties Getting Connected If you cannot connect to the www.datek.com home page at all, and/or your browser gives you a message like Unable to find site www.datek.com, you can try 209.3.82.16 to reach our home page. To reach the Quotes and Order Entry page and the trading reports on our secure servers try one one of our four backup servers: orders2.datek.com orders4.datek.com orders6.datek.com orders7.datek.com If you still cannot find our web sites using these links, you will have to contact your Internet Service Provider (ISP) or system administrator for help. If you can find us by typing in these numbers, please notify your ISP of the problem and they will be able to fix it. If you can see our home page, but you cannot connect to our secure web servers, or you see a blank page or get some other error message like unable to connect or configuration error, it may be because you cannot connect to a secure site with your browser or connection. If you are using Netscape or Microsoft Explorer version 2.0 or higher, please check to make sure that you are not connecting to us through a firewall. You can also try setting up a direct PPP connection to our dial-in service, just to see if that bypasses this problem. Ask your ISP or system administrator for help. If you can see the Quotes & Order entry page but can't seem to get a quote without a message like wrong password or username, make sure that you have entered your username and password in lowercase letters in the spaces provided. We do offer a direct dial-in service meant for emergency use only, such as when your Internet Service Provider is not working. To use direct dial-in you must set up a PPP connection to (212) 487-4676. The PPP login account is customer, and there is no password. There is no Domain Name Server (DNS) on our dial-in connection, so point your browser to 207.159.94.6 or 208.140.149.5. Unlike the rest of the site, user authorization is case sensitive. Make sure that you enter both your username and password in all lower case letters. SJ