To: Street Walker who wrote (76 ) 1/31/1998 5:40:00 PM From: Zeuspaul Respond to of 14778
ESC Warranty My first preference is to purchase a product for which I will not have to exercise any warranty options ESC seems to be a reputable outfit (my impression from their web page) They take returns for dead on arrival and for other reasons. There doesn't seem to be one warranty policy. They appear to be some type of wholsale distributor and try to direct you back to the manufacturer for warranty. They seem rather selective in the components they carry, fewer components but of a higher quality. They sell some individually but others such as the CD ROM only if it is in an installation. They seem to specialize in the guts..Motherboard, case, CPU and RAM. My fear is that if I buy an ABIT LX6 from a broad based discounter they will pull the old revision off the shelf and put me in a position of having to return it. Here are some exerts from the warranty page Regards Zeuspaulesc-ca.com 1. Warranties are valid for the original purchaser only. 2. Manufacturers are responsible for all technical support and warranties of their products. Prices do not include technical support by ESC Technologies. 3. Prices are set at the time of order, regardless of price fluctuations. 4. Brokered, Intel and AMD CPUs carry a 1-year warranty provided by ESC Technologies when purchased with a proper cooling fan. Your sales order will serve as your product registration. 5. All memory is new. ESC honors a 1-year, limited warranty on generic memory. 6. Products carry a 20-day money back policy, excluding shipping, handling, and processing fees (15%). All products returned must be in resellable condition, including all documentation and accessories. Do not write in the motherboard manuals, on boxes, or on certificates. 7. If an item is returned to us as if it was defective, and an ESC Technician determines that everything is fine, the product will be returned to you at your cost. Check their website for the rest of the warranty information