To: BillyG who wrote (29009 ) 2/1/1998 12:54:00 PM From: John Rieman Read Replies (1) | Respond to of 50808
Is this the Dell article? DVD with no AC3 mention???????????????zdnet.com Dell Divides to Conquer By John G. Spooner January 23, 1998 3:35 PM PST PC Week Dell Computer Corp., in an effort to meet the differing needs of business and consumer customers, is pushing the technology envelope on its Inspiron notebook line while focusing on delivering stable, cost-effective Latitude CP portables to its corporate customers. Dell, for example, rolled out a new Inspiron based on Intel Corp.'s recently announced 266MHz Pentium Processor with MMX Technology for notebook PCs. The Round Rock, Texas, company plans to soon add DVD (digital video disk) technology to the line. Meanwhile, Dell has decided to take a pass on the 266MHz processor for its Latitude CP line of business notebooks and instead wait for mobile Pentium IIs, due in the second quarter, before up-grading the family. "The Latitude proposition is stability. Our customers don't like short product life cycles," said Doug MacGregor, vice president of Dell's portable business unit. "New technology comes down so fast that a number of corporate customers have told us that they are not interested in every one that comes along." A price difference of about $700 to gain an extra 33MHz in clock speed over Intel's current 233MHz Pentium MMX processor also played a part in the decision, Dell officials said. Dell arrives at such decisions by talking to its customers, according to officials. To do so, the company developed a system of councils. These Platinum Councils, populated with IT managers at Dell's largest accounts, regularly meet to evaluate the company's forthcoming products. Ernst & Young LLP, for example, is a Platinum Council member. The New York-based company is using Dell notebook PCs to deploy its "LAN in a Can," a mobile Windows NT server that auditors can use while working at a client site. The LAN in a Can lets users connect to their own office to get database information or Lotus Notes E-mail, said Chris Veal, director of research and development for Ernst & Young's Assurance and Advisory Business Service, in San Jose, Calif. "If you're talking about how Ernst & Young uses notebooks, we don't need a 266MHz processor any time soon. What we need is a lot more memory and bigger hard drives," Veal said. "For the money, a 266MHz processor is not going to buy you nearly as much as going to 64MB of RAM." Also on the business front, Dell is beefing up customer support for corporate users via the Web. Large accounts receive a "premier page," which is a Web site designed by Dell and dedicated to a single customer, furnishing data such as a customer's standard PC configuration and the ability to track order and payment status. Dell plans to allow customers to access preliminary technical support and customized information, such as the service history of a machine using its serial number. To address the needs of consumers and small and medium-size businesses, Dell recently recruited Stephan Godevais from Digital Equipment Corp. Godevais is now vice president of portables for the Inspiron line. Dell's Inspiron team is readying a DVD package for its notebook, including a double-speed DVD-ROM drive, a PC Card MPEG decoder and TV output, which will allow users to view DVD disks on their Inspiron or on a TV set connected to the notebook, Godevais said. While vendors such as Toshiba America Information Systems Inc. offer DVD on some high-end models, Dell's DVD package, priced at less than $350, will be available as an option on the Inspiron line this quarter, Godevais said. DVD will eventually be available on the Latitude family for corporate users, who may use it for presentations or training, he said. Dell can be reached at (800) 289-1180 or www.dell.com. Dell's Latitude CP will sport Pentium IIs.