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Non-Tech : Trading with Castle Online -- Ignore unavailable to you. Want to Upgrade?

To: Paul darby who wrote (67)	2/3/1998 7:44:00 PM
From: Pullin-GS	Read Replies (1) \| Respond to of 186

> is it fair to say that trades were missed because of the outage? Indeed. Have you ever tried to trade without realtime quotes/L2? It is next to impossible when the KK screen is dead due to server problems at the broker site. >There is always a trader available over the phone to assist during down times. When I see a window of opportunity to enter a trade, I do not have 1 minute to fail several times while attempting an on-line transaction, then have to dial up and get a live broker, after which at least 2 minutes has passed. The trade has since evolved, and any potential profits have been dramatically decreased, or possibly no longer there. I never enter a trade late. Yes, I did miss some trades. I missed a news play at about 2:30-300 on Monday that could have turned a quick 70% (Yes, 70%.....). I instead had to settle for 1/16th (on a one dollar trade) by calling in the trade. This morning I could not trade at all with Castle. I instead limped along with E*Trade for food money. The opening hour is my "money hour". Close to 50% of my trading money made is in the first 45 minutes of trading. Thanks for listening to my thoughts on the issue. Regards, Paul

To: Paul darby who wrote (67)	2/3/1998 8:49:00 PM
From: Street Walker	Respond to of 186

Paul Darby........So you're the new kid at Castle. The one gripe you will get tired of is missed trades because the key was down. Paul B. is being very kind. I've heard much worse! There are many others who missed the play on TEAL - Monday. I'm sure many irate investors (among those on Pete's Chat channel) have voiced concerns. I too voice my concern with the key crashing at Market Open, among other times. But do add that the crashes are fewer than when I began using the Key in its first version! Glen is under a lot of pressure. Maybe he ought to hire some more computer geeks so he can get a better nights sleep. Don't put blinders on so you don't see what your competition is doing. MB trading and Cybertrader have some interesting additions. Be sure to have Glen and the gang analyze them and see if these additions offer any enhancement to better ANALIZE the MOVEMENTS of SPECIFIC Market Maker's for that particular stock. Street Walker