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To: Mr. BSL who wrote (514)2/8/1998 2:41:00 PM
From: Ben Antanaitis  Respond to of 34816
 
duke60,

Arf, arf, snarl, bark, bark, woof! Well, I got them doggies chained back up! NTFed again... :-)

Those were the type of 'customer calls' I used to like, way back when, when I was one of the MIB... 'Men In Blue' for IBM.... roaming the country, out of the IBM Kingston NY SDD Lab, fixing the original 3270 display system 3271, 3272 control units. Soldering iron, solder sucker and a sack full of those new fangled TTL logic chips in my black leather CE tool kit. IBM figured that if I could design the darned thing, I should be 'the guy from the lab' who blew into town and made the thing work while the local CE's took the customer out for coffee and schmoozing. BUT all too often, I was met at the airport, taken out to the customer site, introduced to the customer's glass house third shift manager (when else do you give your system over to the vendor to 'fix' it??), offered a cup of coffee and told that while I was enroute, the local guys figured out how to re-jumper the Bell 201 modems properly and magically the 'broken' 3270 started working. Have a nice day and thanks for coming out. :-)

Thanks again for letting me know that all is well,

Ben A.

PS back to the ARCA race.