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Technology Stocks : Compaq -- Ignore unavailable to you. Want to Upgrade?

To: Jerry Gogol who wrote (17400)	2/13/1998 7:16:00 PM
From: Spots	Read Replies (1) \| Respond to of 97611

OT reply, sort of ... If it was only a couple of weeks ago, and if you used a credit card, and if you live in PA (or the state where you bought it if it was over the line in Ohio), or if it was within 50 miles of your home, don't post; make a documented effort to get satisfaction from your seller. If you can document a good faith effort to get satisfaction, and you didn't, you can refuse to pay the credit card bill. Your credit card company will charge it back to the seller. If you've tried to get satisfaction and haven't, send a certified letter to your vendor explaining your problem Send a copy of the letter to your credit card company along with the documentation required (which you will find on your credit card bill). Tell them the charge is pending resolution of your good-faith efforts to resolve your consumer complaints and that you're not paying the charge till that is resolved. You can also call your credit card's customer service number(should be 800), but do that in ADDITION to, not instead of, sending your explanation in writing. Send it certified mail with return receipt, both to the vendor and to your credit card company. Keep the receipts. Good luck Spots

To: Jerry Gogol who wrote (17400)	2/13/1998 7:54:00 PM
From: Mohan Marette	Respond to of 97611

Jerry: Sorry to hear about your troubles with the Brand-X PC. You can try Micron,Gateway,HP or even IBM thread. Or you can go to the newsgroup called mis.invest.stocks,this one has pretty good traffic,come to think of it this NG may be the place to gripe. So which one didya buy??? We won't tell anyone. <gg> PS: you can also file a complaint to the Better Business Bureau or even file a complaint with the state attorney general's office or how about this, take them to small claims court.