IBD ARTICLE ON CSCO/ASND GLOVES OFF....
Gloves Are Off In Market Pitting Ascend And Cisco
Date: 2/24/98 Author: Michele Hostetler
Networking titan Cisco Systems Inc. has battered Ascend Communications Inc.'s business walls for so long that some cracks are showing.
But Ascend continues to hold off Cisco in the remote-access battleground. This is the market for products that link far-flung computer networks and users.
Now, the gloves are off. Cisco Chief Executive John Chambers recently told IBD that his company passed Ascend in this market in the quarter ended Jan. 24, and will take the market lead this year.
Ascend's CEO Mory Ejabat begs to differ. ''I don't want to react to something that is bogus,'' he said. ''We are the leader and will continue to lead.''
Ascend, though, has had a rough couple of quarters. It was hurt by a price war and uncertainty over a standard for new modems that run at 56 kilobits per second.
That slip has created an opening for rivals Cisco, 3Com Corp. and Bay Networks Inc., analysts say. But they also say Ascend will be tough to topple.
Big bucks are at stake. The remote-access market was worth $2.5 billion last year, compared with $2 billion in '96 and $1 billion in '95.
Telephone carriers and Internet service providers are the major buyers of remote-access gear. The products include modems and access concentrators, the fastest- growing segment in remote access. Working as an on-ramp to the Web or a big network, these products house many modems in one box.
''(This year) will be key for Cisco in terms of market share, to show they can gain in the carrier market,'' said Kiran Narsu, an analyst with Giga Information Group in Cambridge, Mass.
The much smaller Ascend, though, might be able to keep Cisco blocked.
''If anything, Ascend has already hit their low,'' said Tam Dell'Oro, principal of market researcher The Dell'Oro Group of Portola Valley, Calif. ''They'll be getting stronger.''
For the fourth quarter, Alameda, Calif.-based Ascend says its sales rose 2% to $292.5 million from the year-ago quarter. For its second fiscal quarter ended Jan. 24, San Jose, Calif.-based Cisco says its revenue rose 27% to $2 billion.
And yet, Ascend steadily has pulled ahead of Cisco in remote access, says market researcher Dataquest Inc. in San Jose. There, Ascend's market share rose to 27.4% in '97 from 11.2% in '95, Dataquest says. Cisco's rose to 18.1% from 11.1%. 3Com's purchase last year of U.S. Robotics puts the merged company at the top, but analysts consider Ascend the leader because of its dominance among big customers.
Ascend is clearly Cisco's target. Cisco sold $135 million in remote-access gear last quarter, says Chambers, who also claims the lead.
''That's a fairly bold claim,'' said Brad Baldwin, an analyst with Framingham, Mass.-based International Data Corp.
Baldwin says Cisco may be gaining on Ascend, but won't pass it this year.
Cisco, though, sees an opening. Ascend is having trouble assimilating last year's $3.4 billion acquisition of Cascade Communications Corp., in part because the companies are located at opposite sides of the country, Chambers says.
''In this industry, you move very rapidly,'' Chambers said. ''If you misstep, it's a very unforgiving industry.''
Ejabat says the Cascade merger is working. Cascade accounted for 43% of Ascend's '97 revenue. It added asynchronous transfer mode and Frame Relay technologies to Ascend's portfolio, he says.
Several analysts also give the merger high marks. Cascade dominates Frame Relay, which is a type of high-speed line used to connect networks. Cascade had more than one-fourth of the '96 market share for Frame Relay, says Dataquest of its most recent data, more than double its '95 share.
Ascend, meanwhile, plans to release a spate of new products in its remote- access stronghold this year. But so does Cisco. Telephone carriers are expected to spend more this year in remote-access gear. They need to upgrade their networks because they're leasing more space to Internet service providers. The ISPs need more network capacity because Internet traffic is rising fast.
Cisco is integrating voice-video-data capabilities into its line of remote-access products so it can sell more gear to telephone carriers.
Ascend plans to appeal to this booming market with its new GX550 ATM core switch. It handles heavy traffic on a network's backbone, which is the core of a network and receives the most traffic. Scheduled to ship before April, it will be a key Ascend product this year, Ejabat says.
The new product, which costs $100,000 to $700,000, could help Ascend recover, analysts say.
Ascend struggled last year in part because it upgraded its customers with free 56K modem technology. But the move may pay off vs. Cisco, Dell'Oro says.
''Cisco is a very big company, and they have a tremendous installed base and a tremendous story,'' Dell'Oro said. ''But if I look at what Ascend did in '97, they gave product away to keep hold of their accounts. That goes a long way. I think they probably bought a lot of goodwill.''
ISPs and carriers are hungry for access concentrators so they can connect more users. Yet revenue from the product fell because of price wars.
Sales of access concentrators dropped to $453 million in the third quarter from $466 million in the second, says The Dell'Oro Group. It marked the first quarterly decline ever for the product.
But access concentrator revenue now could climb, analysts say. One reason is that the industry this month finally settled on a standard for 56K modem technology. Still, there's the possibility of more price wars.
''The price cuts . . . remain a wild card,'' IDC's Baldwin said. ''They can't be engaging in these ridiculous pricing wars. Otherwise, I see clear sailing ahead for Ascend in '98.''
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