To: E_K_S who wrote (78083 ) 9/11/2025 4:08:46 PM From: E_K_S Read Replies (2) | Respond to of 78958 National Storage Affiliates: Powering Growth Through Tech and Transformation (NYSE:NSA) Executive Summary / Key TakeawaysStrategic Re-Platforming for Efficiency: National Storage Affiliates Trust (NSA) has completed a significant PRO internalization, consolidating brands, systems, and operations to enhance efficiency and unlock future revenue and NOI upside, despite initial delays in realizing full benefits.Technology as a Core Differentiator: NSA is leveraging AI in its call center (handling 15% of calls) and self-service tools like "My Storage Navigator" to optimize customer acquisition, improve operational efficiency, and drive digital transaction volumes, positioning itself for long-term competitive advantage.Fundamentals Troughing, Outlook Improving: Management believes self-storage fundamentals have "hit bottom," with positive sequential trends in occupancy and RevPar, and an improving supply outlook. The revised 2025 guidance reflects a more conservative near-term view but anticipates a recovery in the latter half of the year.Disciplined Capital Recycling: The company is strategically pruning its portfolio by being a net seller of non-core assets in 2025, using proceeds to reduce debt and reinvest in higher-quality properties and its existing portfolio, balancing growth with balance sheet strength.Leverage and Dividend Under Scrutiny: While NSA's net debt-to-EBITDA remains elevated at 6.8x, and its dividend payout ratio is high, management maintains a long-term view, confident that operational improvements and an eventual housing market recovery will support future earnings and dividend coverage.