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Non-Tech : Any info about Iomega (IOM)? -- Ignore unavailable to you. Want to Upgrade?

To: Naggrachi who wrote (48851)	2/25/1998 5:37:00 PM
From: Rocky Reid	Read Replies (2) \| Respond to of 58324

To all: Re: COD problem >>Correct me if I'm wrong, but, based on what I've read, isn't the COD problem due to people handling their drives in a rather rough manner, i.e. droping the drive and tossing it around in their car?<< Based on my experience, Zip Clicking Death occurs whenever one doesn't adhere to posted warnings -- that is, like when connecting it to a computer and turning it on.

To: Naggrachi who wrote (48851)	2/25/1998 6:19:00 PM
From: Bill Lin	Read Replies (1) \| Respond to of 58324

If you read the COD sites, the users were apparently using their units (internal and external) in benign environments. You get a sense of their outrage, since they are as experienced as your parents in using computers. I grant you that SOME environmental and handling issues may contribute to COD. However, some of the postings suggested that some 'spontaneous COD' occurred in unaggressive environments. If it was just dust and such, and the COD is the defense mechanism of the Zip to "clean" the disk, then that is a good explanation. If, however, it has to do with spots of glue that detach over time, and the armature wiring dangling into the media mechanism... and WHY does it affect virgin disks? Is dust collected on the contact pad, and transferred to the new disks? If this is true, what life cycle will zip disks have? Is there a maintenance cycle of vacuuming which need to be followed? Do we have to go out and buy straws and duct tape to outfit our vacuum cleaners to properly clean our zip drives and heads? Will this void our warranty? Zead, if you say its just a handling problem, you are reacting to the issue the same way Iomega staff did initially. If consumer companies do not respect the opinions of their customers, even if it is their fault, then that company will not do well. As for dropping drives and tossing them out the car...the 1,000G shock test should cover that for a couple of bounces, no? And how does that answer the problems associated with internal drives. I for one, hope that IOM DEFINITIVELY states that the problem has to do with dust collection on the contact pads, and comes out with a "cleaner" disk, like for tape drive heads. (remember cassette cleaners?) Or some sort of maintenance procedure... If and when you lose your zip data, like those on the COD threads have...I think you will appreciate their frustrations rather than just deriding them as unclean idiots. BL