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To: Jonathan C. Williams who wrote (14326)3/6/1998 7:22:00 PM
From: Mang Cheng  Read Replies (2) | Respond to of 45548
 
"Handhelds Move Into The Enterprise"

(03/06/98; 6:57 p.m. EST)
By Mitch Wagner, InternetWeek

Handheld computers are starting to move out of
people's pockets and into the enterprise, but users say
they will need better hooks to back-end, server-based
applications to make the gadgets into true corporate
productivity tools.

Companies are beginning to look to ways to
incorporate devices like the 3Com PalmPilot and
Windows CE machines into sales, human resources,
and travel systems.

To provide the tools for building those applications,
vendors such as Sybase, Oracle, and Lotus are rolling
out versions of their software designed to fit within the
tight confines of the palmtop computer.

And the computers themselves are getting more
powerful -- 3Com on Monday will announce a new
version of the PalmPilot, with more memory and
improved connectivity.

The Palm III will come with 2 megabytes of memory,
upgradable to 4 MB, rather than the 1 MB in the
existing high-end PalmPilot Pro. Priced at $399, the
sleek Palm III will be thinner and have rounder
corners than existing models. A built-in infrared port
will facilitate sharing information with other PalmPilots.

The systems will be available in April, with a
processor upgrade available for existing PalmPilots.

"I don't go anywhere without my Pilot. It's like my
American Express card. When my boss lost his Pilot,
he asked me how badly I wanted mine," said David
Pensak, a senior research fellow at E.I. DuPont de
NeMours.

DuPont is looking to move the PalmPilot beyond a
personal productivity tool.

The company is considering equipping new employees
with PalmPilots to provide orientation information on
their first days of work.

DuPont hopes to build an interface to a digital camera
so that field engineers can take photos of projects,
annotate them, and ship them back to a database at
the company offices. And, using the FormLogic
development system from Write Strategies, DuPont is
investigating building a Q&A application that would
allow help-desk staff to gather information on the most
difficult problems users encounter, then bring the
information back to experienced IS staff members.

New York investment house BT Alex.Brown is
looking into enabling the PalmPilot for trading. The
company is beta-testing a service from Reuters that
allows the PalmPilot, in conjunction with a wireless
modem, to receive real-time stock updates.

BT Alex.Brown wants to expand that capability,
possibly this year, to let traders buy and sell stock
using their PalmPilots and also to transmit research
analyst recommendations, said Virginia Gambale, CIO
and managing director of BT Alex.Brown.

And the applications are coming into place to help
users with their enterprise projects for handheld
computers.

Sybase said last week Adaptive Server Anywhere, its
mobile-computing database, will run on Microsoft
Windows CE. The company is also working on a
much lighter version of the database for release later
this year, for even smaller systems than the PalmPilot.

This week, Oracle plans to announce that it's adapting
its lightweight database for the PalmPilot and
Windows CE devices.

Last month, IBM's Lotus Development said that Lotus
Notes will be able to synchronize data with the
PalmPilot. IBM makes its own version of the
PalmPilot, which it calls the WorkPad.

-- Ellis Booker contributed to this article.

techweb.com

Mang