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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: ran up who wrote (963)	3/8/1998 3:35:00 PM
From: Ricardo A. Biondi	Read Replies (1) \| Respond to of 3262

The same happened to me once. I sold some securities to cover my negative balance but they told me that I had to send cash. So I did. Best Regards, R.B.

To: ran up who wrote (963)	3/15/1998 5:38:00 PM
From: Tony van Werkhooven	Respond to of 3262

Re: ETRADE statements- Have had trouble deciphering my January statement. Sent e-mails twice with detailed specific questions. Got e-mail answers, however, the answers did not respond to my questions. So, I thought I would call. I got a very pleasant person on the phone (after being on hold for 15 minutes). I explained my questions to this person and explained where I was looking on the statement. It turns out the the ETRADE service person is unable to pull up on her screen an image of the statement that I was questioning. So, I explained again my questions, I had her repeat the questions, and agreed that she would e-mail me a response. That was three weeks ago and I am still waiting. Needless to say, I am very frustrated. Tony