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To: Al Gutkin who wrote (5094)	3/10/1998 10:40:00 PM
From: Arnie Doolittle	Read Replies (2) \| Respond to of 10227

"Why would there be a conference direct connect anyway? I'm asking myself this question, Phone conference on land line would be cheaper, wouldn't it." I'll give you one of many examples where DC is an advantage over other communication methods: A contractor has five jobs going and uses conference calling each morning at 7 a.m. as a means to coordinate efforts on the various jobs. I'm not so sure that land lines would be cheaper. Clearly they'd be more work because they have to be set up through a telephone company operator. With DC conferencing, push the button and, bingo, you're talking to the whole group. But that misses the point: Job superintendents don't sit in offices waiting for phone calls. They're out walking around the job. "Direct connect is a nice feature, however, to get your moneys worth of this feature, the user would need to communicate from the field with other users in the field. Otherwise, a pager would be much more efficient, with a return land line or cellular call, right?" Wrong. Tell that to the largest and oldest law firm in San Diego which used DC. Or talk to local, state and federal law enforcement officials who use DC to cut to the chase in emergency and law enforcement situations. Or talk to computer-copier-office equipment-plumbing-electrical-and a whole range of field delivered businesses and you'll find out that the folks in the office/warehouse use direct connect daily to talk to folks in the field. Pagers don't cut in if you're trying to control labor costs and deliver prompt service to customers. In today's competitive marketplace time is $$. My wife thought that I was wasting money when I bought two NXTL phones (I was but don't tell her). Now I couldn't pry her i600 away with a crowbar. Most of our use is dc. Arnie