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To: David Miller who wrote (2262)3/23/1998 4:11:00 PM
From: ratlong  Read Replies (1) | Respond to of 3115
 
I could not agree more- I think you nail their challenge on the head. They have focused so hard on bringing their internals together, that their solutions providers feel lost. I have written on several occasions that unless RATL acquires a consulting/SI firm, they will need the service providers around their products, but the service providers feel slighted by the way they are treated.

Nice point, David- simple, yet so important.