Moonray, do you have your news search tuned to Europe? It looks as if we should be looking for 3Com's potential prey.
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I know this is yesterday's news.
NTERVIEW - 3COM plans links for assault on Europe
By Neil Winton, Science and Technology Correspondent
Hanover, March 18 (Reuters) - U.S. computer network equipment maker 3COM Corp (COMS - news) said on Wednesday it plans an aggressive move to boost its business in Europe and is seeking takeover candidates or partners to do so.
The Santa Clara, California-based 3COM, which is also an important player in the hand-held computer market with its Palm Pilot, wants to build on its partnership with German technology powerhouse Siemens AG (OTC BB:SMAWY - news; SIEG.F).
It is also working with Swedish telecommunications giant Ericsson, looking at the prospects for a competitor to Nokia (NOKSa.HE) of Finland's Communicator 9000 product. This combines a mobile phone with fax, E-mail and Internet connections.
''We have partnerships in Europe with other technology companies so we would be very interested in continuing to look at opportunities to invest, to acquire or partner with companies to build our presence in Europe and beyond,'' said Janice Roberts, 3COM senior vice-president, marketing and business development.
Roberts said Europe was big business already for 3COM, but the company did not publish definitive sales figures for the region.
''I can't give you numbers, we don't break those out, but I can tell you that if you look at our past financial numbers, look at our last quarter in December we did $1.13 billion overall, and I would suggest that just under 40 percent of that is European business.''
''Our partnership with Siemens; we are working on a whole new concept of converged networking. This is basically bringing together voice, video and data communications over one single network.''
''We will continue to grow that relationship. That will also help us to get into PTTs where Siemens is a very strong presence.''
3COM is seeking to build on the success of its Palm Pilot hand-held computer. This product has been a huge success in the U.S., capturing about 66 percent of the market. It currently holds about 28 percent of the European market. ((Neil Winton +44 171 542 7975 neil@jinks.demon.co.uk
biz.yahoo.com
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The Competition.
NOKIA CORP
(NYSE : NOK.A)
Partnership Brings Innovative Customer Care Solutions to the Industry - Gives
Mobile Sales Professionals 'Finger-Tip' Access to Real-Time, Critical
Customer Data SAN JOSE, Calif., Sept. 23 /PRNewswire/ --
Scopus Technology, Inc.(Nasdaq: SCOP), the world's leading provider of
enterprise customer caresystems, announced last week at the DCI Sales Force
Automation Conference andExposition that it has entered into a collaborative
marketing agreement withNokia (NYSE: NOK.A), a leader in digital technologies.
Under the terms of theagreement, Scopus and Nokia will jointly develop and
market innovative newmobile computing technologies aimed at service and sales
professionals chargedwith acquiring, developing and keeping customers.
Leveraging the mobile computing power and convenience of the award-winningNokia
9000i COMMUNICATOR, Scopus will work with its customers and Nokia todevelop and
deliver innovative new mobile applications that will allowcustomer care
representatives anytime, anywhere access to critical sales andcustomer
information. The Nokia 9000i COMMUNICATOR is the world's first,all-in-one
communications device that combines digital voice and data servicesand personal
organizer functions into a single, small-sized and easy-to-usebusiness tool.
With these new generation of applications, organizations will havereal-time
solutions to fully exploit and manage every sales and serviceopportunity with
the integrated, mobile solutions needed to shorten the salescycle, increase
sales effectiveness, improve forecasting accuracy and providebetter-qualified
sales leads. For example, sales representatives may beautomatically notified
through their Nokia 9000i COMMUNICATOR of newappointments and then quickly
browse account activity surrounding theopportunity using the mobile WWW
interface -- all without waiting for a laptopcomputer to fire up and synchronize
with headquarters. "We're pleased to be teaming up with Scopus,"
said Kris Hoopes, BusinessDevelopment Manager, Wireless Data at Nokia Mobile
Phones. "Together, we canleverage Scopus' market leadership and expertise
in the enterprise customercare market to help drive market acceptance and
deployment of the leadingwireless digital technologies such as GSM (Global
Systems for MobileCommunications) throughout the Americas." "This
is an exciting opportunity for Scopus," said Jeff Bork,vice-president of
marketing at Scopus. "With Nokia, we are taking enterprisecustomer care to
new levels of mobility and convenience. Organizations canfurther empower their
customer care professionals with quick access toreal-time views of critical
customer data that drive new business. We're verypleased to be working with
Nokia to offer our mutual customers a solution thatcan literally fit into their
pockets." Scopus Mobilization with the Nokia 9000i COMMUNICATOR Scopus
customerswill soon be able to take advantage of the many innovative capabilities
foundin the Nokia 9000i COMMUNICATOR, combined with new kinds of mobile
applications. Scopus has taken advantage of SMS (Short Messaging Service), a
method for sending messages in GSM networks. Through Nokia Smart Messaging
concept, used in the NOKIA 9000i COMMUNICATOR and Scopus products, end userswill
receive dynamic notifications regarding sales information such as newcontacts,
schedule changes, and updated account information. This type of"push
technology" liberates the sales or service representative fromconstantly
"polling" the system, enabling them to simply get notified when
something has changed. Because SMS offers guaranteed delivery, there's no
wondering whether or not the message reached the intended target. Sales
representatives will be able to use the NOKIA 9000i COMMUNICATOR tocheck on
leads, account activity and appointments -- all in a single,convenient package.
Using the built-in Nokia 9000i COMMUNICATOR WWW browser,sales professionals can
quickly gather the latest in customer information orsearch for updated pricing
and product availability data. In addition,prospect contact information can be
quickly entered and dispatched forimmediate follow-up by in-house telesales reps
-- with confirmation instantlycommunicated back to the field. Mobile service
professionals can likewise utilize the power of thisinnovative new mobile
computing power to check on the status of orders, partsreplacement, appointment
schedules and customer complaints. Using thebuilt-in Nokia 9000i COMMUNICATOR
WWW browser, service reps will be able tosearch for resolutions to common
product issues and file updates to supportsituations -- all without having to
synchronize with headquarters -- anytime,anywhere. About Scopus Scopus is
the worldwide leader in enterprise customer care solutions-- with over 400
customers and 65,000 end users. The highly scalable andfully integrated Scopus
application suite puts the entire company on thecustomer care team, enabling
Global 1000 firms to deliver world-class,360-degree customer care. Scopus
extends this vision with leading Web-basedsolutions that empower a firm's
customers and partners to service themselves.Headquartered in Emeryville,
Calif., Scopus is a publicly traded company. Formore information, visit the
Scopus Web site at www.scopus.com, or call510-597-5800. About Nokia
Headquartered in Finland, Nokia is a leader in digital technologiesincluding
mobile phones, cellular and fixed telecommunications networks,wireless data
solutions and multimedia terminals. With sales in approximately130 countries,
net sales totaled $8.5 billion in 1996. Nokia employs morethan 34,000 people in
45 countries. Nokia's shares are listed in Helsinki,New York, London,
Stockholm, Frankfurt and Paris. For more information, findNokia at:
www.nokia.com NOTE: Scopus is a registered trademark and ServiceTEAM,
SalesTEAM,Voyager, SmartScript and SupportTEAM are trademarks of Scopus
Technology, Inc.All other names may be trademarks of the companies with which
they areassociated.
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