Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : Waterhouse Securities -- Ignore unavailable to you. Want to Upgrade?

To: Eddie Kim who wrote (429)	3/29/1998 6:34:00 PM
From: dumbmoney	Read Replies (1) \| Respond to of 2076

<< When buying a Geo Metro, I don't expect a Corvette performance. The same is true with going with a discount broker. Complain all you want. Everybody seems to be doing it. I'm just trying to say that if you want to be a "trader" than Waterhouse or any other discount broker is not the service you want. >> We are in the early days of online brokers...each one has its problems. It will NOT be this way forever and there is no excuse for bad performance. Slow performance doesn't save money...that's ridiculous. It costs the broker money because the trade must be handled by an (expensive) human. These things will be solved in time and we'll be astonished we ever put up with it.

To: Eddie Kim who wrote (429)	3/30/1998 10:47:00 AM
From: VincentTH	Read Replies (1) \| Respond to of 2076

Eddie, I am not a day trader, only trade say 4 times a month. I like Waterhouse service, especially the low margin requirement for options plays ($250 per contract versus $1000 at Fido, $250 per CallSpread versus $10K initial req from Fido). However, I can't stand the slowness of the supposedly new and improved WebBroker. Gimme back the plain but fast graphics of WebBroker5&6. And yes, I have missed windows of opportunities for trades that cost me thousands of $$ due to being hold in "pending" state. (Last Dec, on expiration day, the Jan CREAF 20 put was priced at $2 7/8 when I attempted to sell it. By the time the order was accepted some 15 minutes later, the price was reduced to $2, which for a 20 contract order is worth $1750 less.) But you are right, we get what we are paying for, and over all, I am still a happy customer.