To: CJ who wrote (1143 ) 4/2/1998 3:21:00 PM From: Phil Jacobson Read Replies (1) | Respond to of 1682
News! PERI won Best of Show award at CT Expo. BOHEMIA, N.Y.--(BUSINESS WIRE)--April 2, 1998--CallSPONSOR(R), a single-source Computer Telephony Integration (CTI) solution from Periphonics Corporation (Nasdaq: PERI.O), received a "Best of Show" award from Call Center Magazine at the recent Computer Telephony Expo 98 in Los Angeles. CallSPONSOR is the only CTI hardware and software solution that is designed, sold, installed and serviced by a single vendor from development through support. The CTI solution integrates a wide range of call center technologies including Interactive Voice Response (IVR), Large Vocabulary Recognition (LVR), digital voice recording, desktop application integration, and preview dialing. "The editors of Call Center Magazine presented twenty 'Best of Show' awards for innovative products that were demonstrated at Computer Telephony Expo 98," said Mary Lenz, Editor of Call Center Magazine. "Editors look for products that are new and offer a substantial advance as part of an upgrade or new module to an existing product. Call Center Magazine believes that the products that receive such recognition can have a significant impact on improving call center operations. We look for products that offer substantial benefits to the call center manager by improving agent productivity and/or enhancing customer service." "Periphonics targeted Computer Telephony Expo as the best place to introduce CallSPONSOR," said Richard LeGrand, Periphonics' executive director of call center business development. "It was a high visibility forum for us to demonstrate how we have translated our nearly thirty years of experience in integrating voice and data domains -- the essence of the CTI mission -- into a powerful, yet practical, solution for call centers. As one of over 600 exhibitors, we are proud to be one of only twenty companies to be cited with a Best of Show award." CallSPONSOR's modular design and extensive feature set allow for the continued evolution of the system to meet changing customerneeds. In addition, Periphonics provides fixed price deployment that ensures installation at a predefined price, making CallSPONSOR solutions among the most affordable in the industry. About Periphonics Periphonics develops, markets and supports products and professional services for Computer Telephony Integration and for Telecom Enhanced Network Services using technologies such as Interactive Voice Response (IVR), speech input, messaging, fax and Web browsers. The Company's products and services automate call and transaction processing, increase call center agent productivity, and often create new revenue streams for our customers. Headquartered in Bohemia, New York (Long Island), Periphonics has systems installed in more than 50 countries. About Call Center Magazine Call Center Magazine is the number one magazine in the call center industry. It writes about the products and services that call center and help desk managers buy. Call Center Magazine's job is to help readers choose and buy, implement and manage technology - hardware, software and services. --30--de/ny* sdg CONTACT: Periphonics, Bohemia Anne M. Strauss, Public Relations Coordinator 516/468-9591 or Karen L. Ferraro, Director of Marketing 516/468-9276 KEYWORD: NEW YORK INDUSTRY KEYWORD: COMED COMPUTERS/ELECTRONICS TELECOMMUNICATIONS TRADESHOW Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. URL: businesswire.com