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To: Craig Richards who wrote (2775)4/4/1998 2:05:00 PM
From: Glenn D. Rudolph  Respond to of 164684
 
10/16/97 Marketing 28
1997 WL 10027813
Marketing
COPYRIGHT 1997 Haymarket Publishing Ltd. (UK)

Thursday, October 16, 1997

Wake up to Web brands. (brand building on the Internet)
David Sumner Smith

. . .

The most potent demonstration of the Internet's business potential is
the book selling site Amazon. Launched in July 1995 from the garage of
Jeff Bezos, it achieved sales of $27.9m ([pounds]4.8m) in the second
quarter of this year.

It offers more than 2.5 million titles, many at substantial
discounts, thanks to its highly automated structure and low overheads.
Only the top-selling 700 titles are held in stock (where they have a
turnover 20 times higher than those stocked by America's leading
conventional book retailer).

Although it exists only within the cybereconomy, Amazon's level of
brand awareness and loyalty "should create a barrier to entry for
competitors", according to Morgan Stanley. In less than 30 months,
Amazon has achieved a market valuation of $400m ([pounds]242.4m) and
recently tied up an exclusive advertising deal with the Yahoo search
engine worth $50m ([pounds]30.3m) over three years.

Similar commitment is shown by US companies such as 1-800-Flowers,
Preview Travel and sharedealers Charles Schwab. Having set up the
spin-off brand Eschwab, the company is achieving an online trading
turnover of more than $100bn ([pounds]60.6bn).