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Technology Stocks : REAL TIME TRADER -- Ignore unavailable to you. Want to Upgrade?

To: Steven T. Schlink who wrote (955)	4/7/1998 7:19:00 PM
From: Michael Abramson	Read Replies (1) \| Respond to of 2358

Steven, don't take this as insult, but if you'd read this thread regularly you will be able to find fix for your problem without bringing this issue so loud. This bug will be fixed along with others and more will appear to be worked out with our help. In mean time, when data spike happens you have to disconnect from server, shot RTtrader off and turn it back on, in 99% cases your charts will appear normal, this doesn't work for indexes. I loaded TPII few minutes ago and it is ok. Michael

To: Steven T. Schlink who wrote (955)	4/8/1998 8:19:00 AM
From: Paul Thomas	Read Replies (2) \| Respond to of 2358

Steven, I, like Michael, am seeing no spikes on this particular chart either. If logging off and back on doesn't cure this as Michael suggested, log off, delete all .dat and .idx files from your Rttrader folder, and log back on. I'll admit it seems that people are getting more bad spikes than we are seeing here. Except for the some of the indices, I don't see very many bad spikes. I spoke to someone the other day who had bad spikes on MSFT and LU, yet I was fine. I've passed this on to the programmers to see if this helps him out with his fix of this problem. We do hope to see a fix very soon. Paul