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Technology Stocks : COMS & the Ghost of USRX w/ other STUFF -- Ignore unavailable to you. Want to Upgrade?

To: Moonray who wrote (14674)	4/9/1998 7:55:00 PM
From: drmorgan	Read Replies (5) \| Respond to of 22053

Upgrade may fry 3Com modems: just in 3Com (COMS) confirmed that upgrading its 56-kbps Megahertz notebook modems from the proprietary x2 to the industry-standard v.90 format may destroy the modems. The glitch, first reported by a user to BugNet Alert, is said to occur in two U.S. Robotics' Megahertz laptop models: the XJ1560 and the CC1560. When certain users have tried to upgrade their modem cards to the v.90 standard, the upgrade either stalled at around 10 percent completion or simply "fried" their modems, according to BugNet. Users who experience the latter scenario are not able to operate their modems even though Windows applications recognize it. 3Com pledged it will exchange a new v.90-configured modem card for any unit destroyed during the process. 3Com said the incidence is rare, but urged modem users to take precautions when performing the flash upgrade--a software upgrade of read-only memory in PC hardware. For example, users should not interrupt the transfer of data when downloading, which can occur if the PC enters the "sleep" mode or runs its screensaver. Antivirus software can also interrupt the transfer and should be turned off during the flash upgrade. A 3Com technician told CNET's NEWS.COM that the company is addressing the problem. news.com