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To: K. M. Strickler who wrote (38026)4/18/1998 9:52:00 AM
From: rudedog  Respond to of 176387
 
Case in point, CPQ hired Dell's head of worldwide marketing (Dick Snyder) in 1996 specifically to help CPQ understand and move to a lower cost, more nimble sales model like Dell's. Snyder was unable to get any support in CPQ senior management for the changes he wanted to make and left after 8 months. He was a much bigger player than the gentleman moving to MUEI. Business models are hard to change.