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Non-Tech : AMERITRADE HLD A (NASDAQ:AMTD) -- Ignore unavailable to you. Want to Upgrade?

To: Roland Ott who wrote (233)	4/16/1998 1:51:00 PM
From: put2rich	Read Replies (1) \| Respond to of 1848

<Have you ever tried to get e-mail answers from Datek? They don't even answer your e-mails if you are asking them to open a new account with them...> Never try to contact Datek but due to the extreme accuracy and promptness I have no complaint so far. Yes I tried to contact AMTD and Nat' Discount but they maintain I am wrong and they are right so they pocket the gains when computer glitches happened or I have to pay if errors caused loss. So fed up w/ both of them, I have to leave them SOON. I don't want to put down AMTD since I do not long nor short, but as one of the first customers since EBroker I am really fed up.

To: Roland Ott who wrote (233)	4/18/1998 5:20:00 PM
From: B.K. Ohneis	Read Replies (1) \| Respond to of 1848

<<Have you ever tried to get e-mail answers from Datek? They don't even answer your e-mails if you are asking them to open a new account with them...>> As a user of three services, I can tell you that Datek has the best record of answering my e-mail inquiries regarding wiring funds out, etc. Customers must include account user name, account number or else no answer, i was told. What I don't like about them is that when you request funds, you may not get it if your equity in your portfolio decreases in value so as to bring you down to negative cash available, before it wires money out, they would not send the money. Since it looks like that you were not a customer when you contacted them, you may have been slighted for that reason! But you do not need to e-mail them in order to sign up. Go to their site, and find the the applications on line and do it! That was what I did to get enrolled. Good luck.