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Non-Tech : StockEdge Online (Realtime Quotes) -- Ignore unavailable to you. Want to Upgrade?

To: Chuck T who wrote (120)	4/17/1998 1:52:00 PM
From: Alf	Respond to of 1463

Chuck Before this new version came out I thought that you had a great product- And now for the last week I have had nothing but trouble that up till today I could live with. Well today cost me more than what your service costs for 2 years. Take a look at YHOO the bid and ask have not changed 121 3/4 121 11/16 Tim

To: Chuck T who wrote (120)	4/17/1998 3:17:00 PM
From: Alf	Read Replies (1) \| Respond to of 1463

Chuck Sorry about the last post I realise that it is not your fault but again at 2:00 YHOO bid 122 1/8 ask 121 1/2 there is something wrong since DBC started level 11 quotes and I do hope that it is resolved. It is hard enough trying to trade when the odd's are stacked against you let alone not being able to rely on your quote service. Tim

To: Chuck T who wrote (120)	4/25/1998 6:59:00 AM
From: Alf	Read Replies (1) \| Respond to of 1463

Chuck, Just wanted to say thanks for taking the time to check out the problem that I was having the last couple of days. This is the second time that you personally have put in the effort to ensure that I am a satisfied customer of StockEdge- And just for the record I am ! You guy's at DBC provide a excellent service and support that other providers should use as an example or target to shoot for ! It's great to have you on this thread and proves that DBC is willing to back up it's service. StockEdge ran great today ! I hope that DBC is aware of the effort and time that you put in to this ! Your boss got an e-mail address ? Thanks again Tim