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Technology Stocks : Apple Inc. -- Ignore unavailable to you. Want to Upgrade?

To: yofal who wrote (11683)	4/17/1998 1:46:00 PM
From: Bill Jackson	Respond to of 213187

Marc; Management by absence was the problem. My partners son(21) came into conflict with me, and so I sold out and started CPG, at college and Spadina. An old friend of mine, Bob Schneiweiss, asked me to give his son Danny a start in retail and so we founded Supertronix at 279 College(Bob owned the building). In 1983 my landlord at 316 put my building at 316 College up for sale and I sold my share of Supertronix to Danny and used the proceeds to buy the building, which I still own. In 1985 Danny changed the name to CSS and just did a very good job at corporate sales. Arkon and CSS would get the downtown leads from Apple Canada(they were the two downtown stores and Apple got leads from magazines etc and gave them to the close to locations) Danny had a 'standard of performance' for the sales dept that all leads must be phoned the same day they arrived. Early bird gets worm, as they say. When Arkon went broke there were boxes of those Apple Canada leads that had never been dealt with. Just mis-managed. Arkon had all they needed and dropped the ball. These standards of performance are an old sales trick I learned years ago. You set them and when the salesmen want a raise you drag them out and assign points out of 100 on a scale and if they get 35/100 you tell them they are lucky to have work. At 150/100 you give them a fat raise, they earned it. I had that system at CPG, and I just got sick of retail. I act as a retail consultant from time to time though for new computer stores, and I have seen Apple's ups and downs over the years, and lamented them, as I saw the bad management, and felt I knew the cure(that some do not like) In any even no more Jobs bashing from me. Bill