To: hiccup who wrote (15059 ) 4/19/1998 11:45:00 AM From: Steve Sanchez Respond to of 31646
you asked: Does anyone have any insight into employee turnover rate and/or whether this is even an issue? from the conference call: Adam Kaplan: Good morning, gentlemen. Two questions. The first has been addressed somewhat. It's related to Y2K-services capacity. You mentioned the issues of staffing and your expected hirings. My question is regarding your recruiting procedures and the confidence level you have in getting the necessary people to do the work with difficulties in hiring technical personnel at this point. That's the first question. The second is with respect to the awareness issue, you mentioned in brief some potential alliances for work in Europe, Latin America, and the Pacific Rim. What kind of awareness levels exist in these places with respect to embedded system issues, specifically in Y2K in general?John Jenkins: Let me- I'll tackle the awareness question and let Kevin address the staffing issue. Our perception is that the awareness on the embedded systems topic is a mixed picture. The UK actually seems to be much more organized and arguably much further downstream on the topic in embedded systems than we've seen in the US. Continental Europe, not the case. When you go to Southeast Asia, Japan is mixed from company to company. In general, I would say Southeast Asia, you know, from our fairly limited view at this point, with perhaps the exception of Australia, which maybe tracks the UK a little more closely, is behind the US on the embedded-systems level. I'm not sure I could speak to the- well, it wouldn't be appropriate for me to speak to the business system awareness on Y2K. Kevin, you want to talk about the staffing issue?Kevin Fallon: Yes. From the trenches, I guess, on weekly operations conference calls- and one of the topics is staffing. And we review in each office that we have both interviews, offers, starts, and losses. And the good news is that the pipeline is fairly robust, but our losses have gone down since Y2K. In other words, our turnover staff has gone way down since we've gotten Y2K off the ground. Also, we have an agreement worked out, but not launched. When we need to do this, we're ready to launch it with the major staffing firm. It's a worldwide staffing firm. They're the largest in the business. So that's sitting in the wings for when we need it. But today, unlike on the business side, on the control side of the business, we have not seen any problem in hiring the technical staff. And because TAVA is unique in this industry, we do not see the great competitiveness that we're seeing in the business side. So actually, we have people coming to us since Y2K has launched in our company. steve