To: *ROSARIO* who wrote (2044 ) 4/20/1998 11:23:00 PM From: tgs59 Read Replies (1) | Respond to
I assume your question is serious, so I will give you my best answer. The first thing to recognize is that its not just product, but a whole package surrounding the product. The GameTech product is extremely good, but there is more to it than just the product. The GameTech fixed unit product, especially the new release, is visually stimulating to the player, offers many choices and options to draw the player in and promotes additional paper play. The POS (point of sale) and management functions are intuitive to use and comprehensive. The handheld which is similar to a small palmtop computer is easy to read and operate. The GameTech unit does not utilize RF (radio frequency) technology. The problems with RF technology is what damaged the reputation of the AGTI MAXlite, which I myself observed at one of the conventions. FortuNet has implemented this technology with reasonably good success, though battery maintenance becomes critical. The GameTech fixed units and handsets are completely integrated through the common POS and enable a total package to the hall manager. The other difference is the complete commitment to customer service. This entails everything from initial installation, to program advice and on-going equipment maintenance. No other company has made the financial investment in building such a service organization. This is why I chose GMTC as my equipment provider. The state of TX is large and Trend has installations all across the state (80+ halls)and I have complete confidence in GMTC's ability and commitment to service these customers. A state of the art product, combined with a tremendous customer service commitment, provides my company the tools needed to be the market leader. This is also true outside of TX. I hope I don't get flamed for advertising, but you did ask.
