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To: Mfcheal who wrote (12073)	4/23/1998 4:36:00 PM
From: BillHoo	Respond to of 213176

<<What happened to your Compaq?>> I may take back what I said favorably about Compaq. I just started managing another MIS group and many users are complaining about different components dying on them. Primarily, the hard drives. The word we've gotten from the repair shops is that the Compaqs are using Western Digital IDE drives which are showing some signs of being unreliable and failing. One of our high profile users had his drive die and nothing we could do revived it. Sent it out to a data recovery service which again concurred about the Western Digital drives and the high volume of calls they've gotten. The charge to recover the 2 gig drive was $1,645.00 plus tax. It was important data, so the reluctant user authorized the repair. Other problems include something on the motherboard that causes printing problems. Maybe we just got a bad batch? Maybe it's NT 4.0 on these Compaqs. -Bill_H