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To: SRS who wrote (1068)	4/23/1998 11:38:00 AM
From: Paul Thomas	Read Replies (3) \| Respond to of 2358

We may get backed up a couple of minutes, but if you are seeing delays of 1 1/2 hours, there is a different problem, probably on your end. Paul

To: SRS who wrote (1068)	4/23/1998 12:01:00 PM
From: B Ames	Read Replies (1) \| Respond to of 2358

SRS...Thats a great improvement from a few months ago! Before I left, you were lucky to maintain a steady feed for more than 10 minutes in the first hour of trading. But it was not NAQ's fault, "its the internet" was their reply. So, now that there is a little improvement from several months ago, is it attributable to the "internet" or the fact that NAQ upgraded from the 286/386 computers(or added more)? I still say that this was a college project that returned a profit. NAQ needs to admit that they are a startup in this area and treat the customers with a little respect and get over their "were right, the customers are a pain in the a**" attitude. It is commendable that Paul Thomas responds here on a daily basis considering this is a public forum.....compared to the company sponsored thread. The company is sitting on a software program that is one of the best, despite themselves.