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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: Bill Rood who wrote (8085)	4/23/1998 4:05:00 PM
From: peter michaelson	Read Replies (1) \| Respond to of 16892

Bill: Please accept my apologies. I spoke out of turn. peter

To: Bill Rood who wrote (8085)	4/23/1998 4:10:00 PM
From: Mark Smith	Read Replies (1) \| Respond to of 16892

Well, there's a lot of angry people here. And if I was DATEK I would move heaven and earth to placate these folks. If you genuinely lost money because DATEK took 15 minutes to process your market order, you should be reimbursed. Period. That's good business, because otherwise there will be a lot of vocal anti-DATEK types out the internet preaching the corruption of DATEK. I will be one of them, because I work hard for my money, and technical difficulties don't cut it as a rationalization. If you had warned me ahead of time that mornings would be a problem, great. But DATEK did not. I got a message about slow/screwed servers 15 minutes AFTER I placed my market orders. That's not fair and smacks of manipulations. Perception counts for a lot on the stock market business. And Datek looks very corrupt and irresponsible. It is a cheap fix to reimburse some small investors who lost money, but if DATEK does not see that solution. Well, I suspect a lot people here are writing down names of DATEK officials and they will remember them. Sounds a little melodramatic, I know. But money is serious. DATEK, if it does not reimburse, may get a "serious" lesson about customer relations. I would not want to be in the office on the day that happens. Good luck to all who lost money.

To: Bill Rood who wrote (8085)	4/23/1998 4:27:00 PM
From: Bill Rood	Read Replies (2) \| Respond to of 16892

I have taken the time to review my posts and I am also taken back by the negative tone. I dont know what got into me. Unlike others an overnite double is a rare occurence for me. I cant believe that I let my inabilty to sell this 100% gainer get to me. I should count my blessings that i was able to sell it flat and instead of a $4500 profit I just incurred 20 in com charges. It is my narrow viewpoint that has gotten the best of me. I really didnt lose anything right? I will take a sedative make peace with the lord and instead of always emphasizing the negative, I will accentuate the positive. In the future on occasions when I do get a fill I will be grateful. I realize that customers should be grateful for anything they get this is the cornerstone of all bussiness plans. I generate $100 a day in commissions and realize this is peanuts to datek so in the future any comments i may contribute will be peppered with love and admiration for the hard working people at Datek who are striving to bring us the best online brokerage out there. Mr Michaelson who for some reason decided to target me I defer to his infinite wisdom and will reevaluate my life and get some therapy. The other 99% of the posts today that where all negative I encourage you to join me in my rebirth . Shed the negative tone, if you have your health you have everything. If possible maybe Datek could possible post times that would be more convenient to place orders. Or give all customers a time slot when they would be allowed to place orders. I dont know if these suggestions are feasible just trying to be helpful. I went home cash tonite so as not to clog things up in the morning if there is anything else i can do please email me. I want to be part of the solution not the problem. goodluck Bill