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Strategies & Market Trends : From the Trading Desk -- Ignore unavailable to you. Want to Upgrade?

To: Oral Roberts who wrote (2923)	4/24/1998 7:19:00 AM
From: steve goldman	Respond to of 4969

Jeff, take a look at the prints on the stock and see if those are fair prices. If so, take it and run. When a firm makes a mistake, they should make good on it so that the client isnt disadvantages at all, and in fact, if the client can be advantaaged, they should get the improvement. I would call what you have there is an error improvement. Somehow they had an error, and made good on it. If the stock wa sinfact higher on the sale on the open and lower on the buy, they should give you the prices as of when you call and point out the error IF INFACT they never executed it previously. If they executed it previously and just simply misplaced the tickets or reports but did the trade at inferior prices, legitimately, you should take those prices, but your complaint should be with the service. If the stock has moved against the firm, this is where most firms play games. Honorable firms will make you good as if the stock was executed at the time you entered the order, assuming they acknowledge the order being received. This was the huge problem with the crash in October and more so the day after. Anyone who has followed our firm or is a current client will verify that honor is what has given us our 20 years of success. Regard -Steve@yamner.com